Remote Client Services Coordinator

**/**/**** - **/**/****

Teboho Khoaba

Personal Details

Phone : 069-***-****

Email : *************@*****.***

Address : 119johson street kliptown soweto

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization. Experience

Call center Agent

Cell C South africa

Worked as a Call Center Agent at Cell C for 1 year. I Handled inbound and outbound calls to assist customers with queries, complaints, and account support. Provided excellent customer service, resolved issues professionally, and captured customer information accurately in CRM. Met daily targets and contributed to a positive team environment.

Education

Course / Degree School / University Grade / Score Year Bachelor of Commerce University of South Africa (UNISA) Distinction 2025 Skills

Customer service, inbound and outbound calling, problem solving, active listening, CRM and data entry, sales and upselling, time management, teamwork, computer literacy, and professionalism under pressure. Projects

Managed large volumes of inbound calls daily. Assisted customers with inquiries and complaints, captured data accurately in CRM, and ensured quality service delivery. Languages

English,Isizulu,xhoza,Afrikaans, Sesotho

Reference

Mr J.Luna - Cell C South Africa

Supervisor

********@*****.***

081*******

Contact this candidate