YVONNE A. UTECH
W**** Sonny Drive #*** Menasha, Wisconsin 54952 608-***-**** (cell)
Email: ************@****.*** (personal)
HIGHLIGHTS
Ensure facility security, complete patrols of facility.
Report maintenance issues and emergency situations.
Monitor movement and behavior of inmates sentenced to incarceration in the Wisconsin State Prison system. Ensure the policies and procedures for the Wisconsin State Prison system are being followed.
Respond to emergency situations within the institution.
Report writing skills
Medication distribution to inmates
Draft correspondence, develop surveys, produce reports
Schedule and plan meetings, conference calls, events, and trainings to include development and disseminating notices, arranging venue and lodging, meals and agenda planning, coordinate travel arrangements
Maintain Senior Executive staff calendars
Records management, develop records destruction authorizations, fulfillment of records requests
Process background checks for institution visitors and vendors
Maintain databases and electronic folders
Answer incoming calls for administration and route accordingly
Participate on committees as assigned
Supervise and train event staff in regards to proper search methods for contraband, weapons, and other items not allowed according to client policies and procedures, provide assistance in crowd control situations
Work closely with clients and law enforcement to ensure events run smoothly and efficiently
Answer questions and concerns from event patrons, vendors and venue officials
Show apartments to potential renters and conduct reference checks
Submit maintenance requests
Schedule apartment showings and process rental applications for prospective renters
Audit travel vouchers and purchasing card statements, approve bills/invoices for payment
Track and assign correspondence to appropriate staff for response
Process incoming and outgoing mail, filing and photocopying
Order office supplies and office equipment
Prepare meeting minutes
Monitor clients on electronic monitoring, GPS and alcohol monitoring devices and act on offender violations per procedures and troubleshoot equipment issues
Enter client enrollments and schedules into monitoring databases
Work on Probation and Parole After Hours 888 Line placing holds on offenders when necessary and working with law enforcement agencies from Wisconsin and around the United States
Enter and cancel apprehension requests of DOC offenders
Maintain electronic monitoring equipment inventory statewide
Customer service/sales
Stock shelves with products
Food prep in kitchen
SKILLS
Computer Applications – Microsoft Word, Excel, Outlook, SharePoint, Portal 100 (Dept. of Justice), Wisconsin Integrated Corrections System, Circuit Court Access Program, PeopleSoft, Nuance PDF Advanced, Adobe Pro, Total Access/Soberlink and Attenti for GPS/alcohol tracking of offenders, map reading
Supervisory, report writing, law enforcement collaboration, event and crowd control management, records management, manage multiple electronic calendars, proofreading, data entry, operate multi-line telephone
Update various shift tracking logs, collect and compile data,
organization of meetings, conferences and trainings – logistics, maintaining state policy constraints with regard to lodging, meals and presenters
WORK HISTORY
Allied Universal (Pierce Manufacturing site)
Security Officer (July 2025 to Present)
Allied Universal and Andy Frain (Bay Park Mall, Green Bay, WI)
Site Security Supervisor (January 31, 2025 to July, 2025)
(Mall management changed security companies. I was hired on with the new company and was able keep my position)
Allied Universal (Pierce Manufacturing site)
Security Officer (August 27, 2023 to January 30, 2025)
Department of Corrections-Waupun Correctional Institution
Correctional Officer (September 29, 2022 to May 2023)
Department of Corrections-Correctional Officer Pre-Service (Class #389 FLCI)
Correctional Officer (August 15, 2022 to September 28,2022) (Assigned to Waupun Correctional Institution)
Winnebago Correctional Center – Winnebago, Wisconsin
Offender Records Associate (March 27, 2022 – August 14, 2022)
Department of Corrections - Madison, Wisconsin
Corrections Communications Operator (February 2019 – March 26, 2022)
Program Assistant Advanced –Confidential (November 2005-February 2019)
Operations Program Associate B (May 2003-November 2005)
Program Assistant 3 (August 2001-2003)
Kwik Trip – Madison, Wisconsin
Co-Worker (July 2021 – February 2022)
Contemporary Services Corporation - Madison, Wisconsin
Event Supervisor (August 2010-February 2019)
Event Staff (June 2010-August 2010)
EDUCATION
Upper Iowa University-Madison, Wisconsin (January 2009 to 2010)
Public Administration (major) Emergency and Disaster Management (emphasis)
Dean’s List-Spring 2010
Blackhawk Technical College, Janesville, Wisconsin (June 2001-November 2001)
Mid-State Technical College, Wisconsin Rapids, Wisconsin (January 2001-May 2001)
Lincoln High School, Wisconsin Rapids, Wisconsin - Graduated 1981
SPECIALIZED TRAINING AND CERTIFICATION
Private Security License-Wisconsin (Expires 8/31/2024)
POSC (Principles Of Subject Control)
Firearms Certification through Department of Corrections (shotgun and AR 15)
Portal 100-TIME System Advanced Certification
FEMA-IS- 230 and 235 Certificates
(Principles of Emergency Management and Emergency Planning-Independent Study Courses)
Incident Command System Courses: 100, 200 and 700
Total Crowd Management Certification
ASSOCIATIONS/MEMBERSHIPS (past and present)
Wisconsin Correctional Association Conference Committee Member (Past)
Wisconsin Correctional Association Conference Committee Co-Chair (2006-2007)
Wisconsin Correctional Association Board Member (2007-2009)