Executive Assistant - Administrative Leadership
Resume:
Professional Resume: Nora Roller
Contact Information
Nora Roller
**** ******* *****, ***** ******, VA 22042
*************@*****.***
Home 703-***-****
Cell 703-***-****
Professional Summary
Executive Assistant
With more than 25 years of experience, I have provided comprehensive administrative services to senior executives and support staff both in the United States and internationally. I am proficient in all standard software packages, including Google, Microsoft Word, Microsoft Works, PeopleSoft, Excel, and PowerPoint. Recently, I have completed training in AI technologies, including ChatGPT and CoPilot.
Experience Highlights
PwC
February 13, 2012 – Present
Executive Assistant
Provide administrative support for several partners in senior leadership.
Maintain client contact lists and files.
Enroll and track Partner and Managing CPE, licenses, and requirements.
Schedule domestic and international meetings, conferences, and seminars.
Plan catering for meetings both abroad and in the U.S.
Arrange travel, including securing visas and necessary travel documents.
Maintain and submit time and expense reports.
Baker Tilly Virchow Krause
February 22, 2010 – February 1, 2012
Administrative Assistant
General Duties
Teamed with and provided administrative support to Partners, Directors, and several Managers in the Government Contractor Services practice.
Adapted communication and support to match Partners’ priorities.
Maintained client contact lists and files.
Coordinated all travel arrangements.
Registered staff for conferences and seminars.
Maintained calendars for Partners and support staff.
Responded to routine correspondence.
Edited and proofread proposals and PowerPoint presentations.
Demonstrated comprehensive knowledge of phone and voicemail systems such as CISCO.
Managed a high volume of in-house and client meetings and reserved conference rooms using Outlook.
Produced billing reports for Managers at the end of each month.
Prepared time and expense reports for Partners and support staff bi-weekly.
Navigant Consulting, Inc.
March 3, 2008 – February 2010
Administrative Assistant
General Duties
Provided administrative support for two Managing Directors and four Directors in the Government Services practice.
Maintained client contact lists and files.
Handled enrollment and tracking of Partner and Director CPE, licenses, and requirements.
Arranged travel, including overseas trips.
Maintained calendars, coordinated appointments, and organized meetings.
Entered time and expenses bi-weekly.
Responded to routine correspondence, including emails.
Edited memos, correspondence, and large documents such as client proposals and PowerPoint presentations.
ICF International
July 18, 2007 – February 2008
Staff Assistant – Human Resources
General Duties
Assisted with production efforts for company acquisitions, including preparing Welcome and Orientation packages, tracking paperwork, and acting as liaison to ensure all necessary documents were collected.
Handled scanning, tracking, and follow-up on performance appraisals, new hire paperwork, and AIPs.
Assembled orientation materials and packages for new hires.
Maintained procedure manuals for HRIS/operations, including employee processing, benefits, and training manuals.
Participated as a team member on special projects (such as WOTC).
Maintained records room and employee files, including I-9s and EEO files.
O’Hara & O’Hara, PLC
May 2003 – December 2006
Land Development Attorneys
Administrative Assistant
General Duties
Provided secretarial and administrative services for legal professionals.
Managed procurement of office supplies and machinery.
Coordinated daily courier services and maintained detailed logs.
Entered timesheets into QuickBooks and PCLaw for attorneys.
Prepared monthly client invoices.
Typed all legal documents, including those requiring technical formatting.
Provided Notary services.
International Monetary Fund
August 1989 – November 2002
Executive Assistant
General Duties
Provided executive support of a highly confidential nature for senior level staff.
Traveled overseas with teams to support work in Asia, Europe, and Russia.
Coordinated international staff travel in collaboration with UN Security and IMF internal security teams.
Managed all aspects of passport and visa issuance and renewal for traveling team members, including U.S. and G4 IMF employees.
Coordinated the selection of translators for travel teams.
Arranged meetings and teleconferences.
Possess extensive knowledge of booking detailed international itineraries for staff teams and personal travel.
Prepared operating reports, time and attendance records, and statistical performance data.
Answered staff inquiries and advised personnel on administrative and clerical matters for both in-house and internationally stationed staff.
Maintained a complex filing system utilizing multiple filing protocols.
Produced major economic reports for IMF Board approval and publication.
Coordinated meeting rooms, projectors, catering, and other requirements for meetings with foreign delegations, including Spring and Annual IMF meetings.
Prepared and shipped weekly diplomatic pouches for overseas staff.
Education and Professional Development
Completed all PwC Compliance Trainings.
Participated in Microsoft, Google, AI trainings, including ChatGPT and CoPilot.
Trained in Cisco IP Communicator during early tenure at IMF and PwC.
Acquired knowledge of ROLM Phone Systems.
Gained expertise in PeopleSoft Applications for Administrative Personnel, including time and attendance, payroll, budget, travel, and staffing (2001–2002).
Completed two years of college studies at Howard Community College (1978–1980).
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