Client Services & Operations Coordinator

Brianna Reyes

Phoenix, AZ ***** +1-602-***-**** *****.*****@*****.***

Professional summary

Results-driven client services professional with experience in customer relationship management, business operations, client retention, sales support, employee training, and business development. Proven ability to build relationships, communicate with diverse stakeholders, identify customer needs, and support revenue growth initiatives. Thrives in competitive, goal-oriented environments and possesses strong presentation, organizational, and problem-solving skills. Currently pursuing a

Bachelor of Science degree at Ottawa University.

Willing to relocate to: Phoenix, AZ

Work experience

Client Services & Operations Coordinator

Adventures Trucking LLC Phoenix, AZ

October 2025 to Present

• Develop and maintain strong relationships with customers, vendors, and business partners.

• Support business growth through customer outreach, relationship building, and service follow-up.

• Coordinate operational logistics, scheduling, contracts, compliance documentation, and reporting.

• Identify customer needs and communicate solutions to improve service satisfaction and retention.

• Manage multiple priorities while maintaining accuracy and meeting deadlines.

• Utilize Microsoft Office applications and online systems to support business operations and client management. McDonalds Crew Trainer

Thiara LLC Sun City, AZ

August 2024 to Present

• Delivered exceptional hospitality and customer service by accurately taking orders, resolving guest inquiries, and ensuring a welcoming environment.

• Connected authentically with guests in a high-volume, fast-casual setting to drive customer loyalty and positive store reviews.

• Multitasked efficiently in a high-pressure environment, seamlessly balancing cash register operations, drive-thru headsets, and order assembly.

• Demonstrated a strong work ethnic and high energy, consistently maintaining fast order-assembly times and keeping work areas spotlessly clean.

1st Shift Selector

KeHE Distributors Goodyear, AZ

June 2026 to September 2026

• Operated eletric pallet jacks efficiently to navigate high-volume food distribution aisles and fulfill accurate, time-sensitive store orders.

• Executed rapid case picking of food and other products in temperature-controlled environments, consistently meeting fast-paced shift quotas.

• Enforced strict food safety and OSHA standards, maintaining clean staging areas and securing stables, wrapped pallets for transits.

• Organized and cross-docked mixed pallets according to weight distribution guidelines to prevent product damage and streamline loading.

Education

High school diploma

Valley Vista High School Surprise, AZ

August 2020 to May 2024

Currently enrolled in college at Ottawa University in surprise. Exceeding to achieve my degree in biology. Upper secondary education

Skills

Food service Customer service Food handling Hardworker Client interaction via phone calls Dedication Cash register Warehouse experience Order picking Microsoft Word Restaurant experience Friendly Communication skills Phone communication Computer operation Cash handling Training & development Typing Multitasking Organizational skills

Certifications and licenses

Driver's License

Additional information

Combat accomplishments:

• Jiu-jitsu World Champion

• 3x Sectional Champ - Wrestling

• 2x Wrestling State Champ

• All-American Wrestler

• Runner-Up in Freestyle Nationals - Wrestling

Contact this candidate