Experienced Facilities & Cleaning Supervisor

HEATHER DAVISON

Robertsdale, AL ***** • 251-***-**** • *******@*****.***

PROFESSIONAL SUMMARY

Reliable and hardworking professional with 20+ years of experience in supervision, team leadership, operations, customer service, inventory, shipping and receiving, cleaning, and facility upkeep. Experienced in leading employees, training staff, maintaining organized and safe work environments, and managing daily operations. Strong attention to detail with a proven history of dependability, organization, and excellent customer service. Comfortable working independently or as part of a team in fast-paced environments.

CORE SKILLS

Cleaning & Sanitation • Maintenance & Facility Upkeep • Team Leadership • Employee Training • Customer Service • Inventory Management • Shipping & Receiving • Safety & Organization • Time Management • Retail Operations • Purchasing • Recordkeeping • Microsoft Office

PROFESSIONAL EXPERIENCE

BUC-EE’S August 2025 – Present

Cleaning & Maintenance

Maintain clean, safe, and welcoming facilities for customers and employees.

Perform detailed cleaning and sanitation of restrooms, floors, common areas, and assigned facilities.

Assist with general maintenance, facility upkeep, and daily operational needs.

Follow safety, sanitation, and company standards while working efficiently in a fast-paced environment.

Demonstrate reliability, strong work ethic, attention to detail, and ability to work independently and as part of a team.

UKG

D & D CLEANING July 2021 – August 2025

Condo Cleaning

Provided professional cleaning services for condominium properties.

Performed detailed cleaning of kitchens, bathrooms, floors, living spaces, and other assigned areas.

Maintained properties to a high standard of cleanliness, organization, and presentation.

Managed time efficiently to complete assignments accurately and on schedule.

Worked independently while maintaining professional relationships with clients and property managers.

COLUMBIA SOUTHERN UNIVERSITY Orange Beach, AL October 2003 – July 2024

Supervisor, Bookstore Shipping & Receiving

Supervised daily operations and a team of 8 employees in a high-volume shipping and receiving department.

Oversaw approximately 130,000 textbook shipments annually.

Hired, trained, developed, and evaluated employees while maintaining departmental records.

Managed timekeeping, inventory control, purchasing, and retail operations.

Oversaw approximately $150,000 in annual retail sales.

Coordinated special projects and additional operational responsibilities.

Advanced from Student Service Representative into management, serving in roles including Training Coordinator and Bookstore Supervisor.

Excel

Updated employee files with completion of training and updated education

Inventory audits

Assisted with timekeeping

GAP Foley, AL 2001 – 2003

Sales Clerk

Opened and closed the store and handled daily retail operations.

Managed cash register transactions, sales, and returns totaling approximately $50,000 weekly.

Received shipments, stocked merchandise, and maintained organized displays.

Provided excellent customer service and assisted with customer needs.

EDUCATION

Bachelor’s Degree, Human Resource Management – Columbia Southern University Associate Degree, Business Administration – Columbia Southern University GED – Citronelle High School

TECHNOLOGY

Microsoft Word • Excel • PowerPoint • Microsoft Office • Windows • Microsoft Great Plains • APS Payroll System

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