Field Officer Candidate Data and Client Support
Resume:
IVY ANYAA OJUMA
Psychologist
Tel +254*********
********@*****.***
Professional Summary
Detail-oriented and highly organized psychology graduate with diverse experience in administrative support, customer service, and data management. Adept at understanding human behavior, providing exceptional service, and maintaining accurate records. Known for excellent communication skills, empathy, and a strong commitment to efficiency and accuracy.
Education
Pwani University, Kilifi - Degree
September 2017 - May 2022
Second Class Honors, Upper Division
Work Experience
Ministry of Lands, Nairobi -Data Entry Digitisation Clerk January 2024 - PRESENT
● Successfully entered and digitized large volumes of data with high accuracy, ensuring consistency and reliability of information
● Maintained and updated databases, ensuring data integrity and easy retrieval for various purposes
● Reviewed and verified data for accuracy and completeness before submission.
● Handled sensitive and confidential information with discretion and in accordance with company policies.
● Converted paper documents and physical records into digital formats using scanning equipment and software.
2
● Stayed updated with the latest technologies and best practices in data management.
● Ensured data security by following protocols for data protection and privacy.
● Scanned and digitized paper records, ensuring clear and readable digital copies.
Valentine Cake House, Rongai - Front Office Assistant May 2023 - January 2024
● Managed phone calls, responded to emails, and handled customer complaints efficiently.
● Provided personalized recommendations based on customer preferences and needs.
● Scheduled and coordinated appointments for cake consultations and deliveries.
● Maintained organized records of orders, invoices, and customer information.
● Processed customer orders accurately and ensured timely delivery.
● Collaborated with the baking and decorating team to communicate special requests and custom orders.
● Managed inventory and ordered supplies to ensure smooth operations.
● Provided administrative support to the management team, including filing, data entry, and correspondence.
Referees
Raymond Mutai
Supervisor,
Ardhi House
P.O.Box 304**-*****
Nairobi.
Tel +254*********
Mathew Gathua
Chief Executive Officer
Valentine Cake House
3
P.O.Box 70347
Nairobi.
Tel +254*********
Salome Kang'ethe
Wellness Manager
Kenya Wildlife Service
P.O.Box 402**-*****
Nairobi.
Tel +254*********
Harun Garashi
Head Psychology Department
Pwani University
P.O.Box 195-80108
Kilifi.
Tel +254*********
Contact this candidate