Retail Customer Service & Shift Lead

Nicholas Aguilar

**** **** ***** ******, *** Angeles, CA 90059

213-***-**** *******************@*****.***

Professional Summary

Hardworking and dependable professional with over five years of experience in retail, customer service, and shift leadership. Known for reliability, fast learning, and adaptability in high-pressure environments. Eager to return to the workforce full-time, bringing a strong work ethic, attention to detail, and dedication to team success.

Work Experience

Family Dollar — Stocker & Cashier

Los Angeles, CA August 2023 – October 24 2025

Store closed due to high theft

- Restocked shelves and maintained organized product displays

- Operated register, processed returns, and assisted customers

- Unloaded delivery trucks during early-morning shifts

- Frequently filled in for absent coworkers to maintain store coverage Walmart — Cashier

South Gate, CA May 2018 – July 2023

- Provided quick and courteous checkout service

- Maintained cleanliness and restocked returned merchandise

- Supported customer needs and resolved issues at the register

- Departed position to care for an ill family member; now fully available to work Education

Santee Education Complex

Los Angeles, CA April 2016 – December 2018

- Completed coursework before transferring

Skills

- Customer Service

- Cash Handling and Register Operation

- Shift Leadership

- Time Management

- Inventory Control

- Team Collaboration

- Problem Solving

- Attention to Detail

- Adaptability

- Bilingual Communication

Languages

- English (Fluent)

- Spanish (Fluent)

Contact this candidate