Behavioral & Dropout Intervention Specialist

Dakota Keesling

Casa Grande, AZ ***** 520-***-****

Professional Summary

Versatile and dedicated professional with experience in education, behavioral health, cosmetology, and customer service. Skilled at supporting students and young adults in academic, behavioral, and social-emotional development while fostering positive outcomes. Strong background in pharmacy operations, classroom assistance, and client-focused service. Certified in First Aid and CPR with an active Arizona Fingerprint Clearance Card. Proficient in Microsoft Office, Google Suite, and inventory management systems.

Certifications & Credentials

• Licensed Cosmetologist – State of Arizona

• Arizona Fingerprint Clearance Card – Active

• First Aid & CPR Certification – Active

Professional Skills

• Behavioral Health & Student Support

• Dropout Intervention & Attendance Tracking

• Social-Emotional Learning & Synergy Knowledge

• Classroom & Administrative Support

• Customer Service & Client Relations

• Pharmacy & Retail Operations (Stocking, Inventory, Sales)

• Computer Proficiency: Microsoft Excel, Word, PowerPoint, Google Docs Professional Experience

Dropout Intervention Specialist Casa Grande Pinnacle Charter School – Casa Grande, AZ 2022 – Present

• Monitor and support student attendance and engagement to prevent dropouts.

• Provide academic, behavioral, and social-emotional support using Synergy and other tracking systems.

• Collaborate with families, staff, and administrators to improve student outcomes.

• Assist with classroom support, enrollment verification, and front office responsibilities. Paraprofessional Casa Grande, AZ 2018 – 2019

• Assisted teachers with classroom management and student supervision.

• Supported students facing behavioral and social-emotional challenges.

• Provided individualized and small-group support to encourage positive behavior.

• Handled attendance, front desk, and administrative duties. Behavioral Health Support CEPES Behavioral Health – Casa Grande, AZ 2017 – 2018

• Assisted adults with mental health needs in a structured group home setting.

• Guided residents in developing independent living skills such as cooking, cleaning, and personal care.

• Ensured compliance with treatment plans, including medication counts.

• Promoted social, emotional, and behavioral growth for independent living readiness. Pharmacy Technician & Sales Floor Associate Walgreens – Casa Grande, AZ 2021 – 2022

• Supported pharmacy team with prescription processing, customer inquiries, and record organization.

• Maintained accuracy and confidentiality while assisting customers with medications.

• Managed inventory, stocking, and sales floor organization.

• Delivered high-quality customer service in a fast-paced retail environment. Licensed Cosmetologist Ulta Beauty – Casa Grande, AZ 2014 – 2015

• Provided professional hair care services including cutting, coloring, and styling.

• Maintained sanitation standards and ensured client satisfaction.

• Built lasting client relationships through excellent service and communication. Education

Casa Grande Union High School – Casa Grande, AZ

High School Diploma 2009

References

• Mathew Roden – 520-***-****

• Sandy McIntyre – 520-***-****

• Vicki Eblesheiser – 520-***-****

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