Senior Credit Controller and Finance Analyst

JUDITH MUNANIE KYAMBI

P.O BOX 439**-***** NAIROBI

Cell phone no: 072*******

Email address: *************@*****.***

PERSONAL INFORMATION

Nationality: Kenyan

Gender: Female

ID No: 29712079

Religion- Christian

Languages: Proficient in English, Swahili

PERSONAL PROFILE

I am hardworking, self-motivated, creative thinker and a quick learner who strongly believes in inventiveness and teamwork. I am an honest person of high integrity. I have a great passion for excellence and I am always committed to progressive learning and advancement in development. Besides possessing great interpersonal skills, I am flexible and able to adopt general settings as stipulated by employer. CAREER OBJECTIVES AND ASPIRATIONS

To work in a challenging but flexible environment and ensure maximum performance under minimal supervision, to utilize my skills and abilities towards the achievement of organizational goals, to work dynamically and cultivate teamwork, effectiveness, personal responsibility and accountability for performance and well-being of the society and nation at large.

EDUCATION AND PROFESSIONAL QUALIFICATION

2012-2016: Bachelor of Arts in Economics and Sociology. University of Nairobi 2014-2016: Certified Public Accounts. Vision Institute of Profession 2007-2010: Kenya Certificate of Secondary Education, B(Plain), Good shepherd Girls Secondary

1999-2006: Kenya Certificate of Primary Education, Kwambumbu Primary School,

(365 marks)

SPECIAL SKILLS

Team player with the capacity to work independently.

Ability to work under minimal supervision.

Open minded and capable of undertaking challenging jobs.

Good oral and written communication skills.

Excellent MS-Office skills

Problem solver.

Motivator.

WORK EXPERIENCE

6th January 2020-Date

Sanergy/Freshlife Initiative

Position- Credit Controller

Duties:

• Issuing customer invoices and ensuring they are paid on time

• Issuing and reconciling clients statements

• Debt Collection-Ensuring all invoices are paid and all clients in arrears are on payment plans. I also ensure all payment plans are adhered as per the organizational policy.

• Understanding customer concerns- This involves doing regular visits to our customers in different areas and help in solving those problems. I therefore spend most of the time listening to my customers and getting to understand how our organization can serve them better.

• Communicating with the organization-I act as a liaison between sales and other departments such as logistics. This fastens the organizational processes and the customers needs can easily be addressed.

• Public relations- I ensure sound relationship between our organization and local authorities by effectively engaging the national and county governments at sub county level, NEMA and all police stations in our areas of operation and getting support for our work. This is to ensure that the process of FLT approvals and installation is easy.

• Case resolution- Work with all the customer support associates in following up with cases in all areas and ensure necessary support is accorded to all for fast-tracking on their resolutions. I also liaise with both internal and external stakeholders to clear case resolution.

• Data Management- I ensure all approved sites have the right documentation. ie land approval documents,government approval forms and that they are verified, signed and correctly attached in the system.

• Other duties as assigned.

31ST July 2019 – 23rd Dec2019

4G-Capital Company Limited

Position: Loan Officer

Duties:

• Generate Revenue: Consistent delivery of monthly disbursement and collection targets. This includes sales, lead generation, customer on boarding and site visit, loan application and collection.

• Assessing clients credit worthiness to establish their stability in lending.

• Customer service delivery: Deliver first rate customer service through consistent follow up and customer education

• Relationship management: work with partnered loan officer to serve customers by relationship management approach, gather information and maintain relationships with market authorities

• Reporting: Document all customer interactions on our system from lead generation, customer follow up and education. Assist in accurate reporting on customer preferences, trends and market opportunities

• Performing any other task and duties designated by the company forming this part of job description

June 2018- 12 July 2019

Geminia Insurance Company

Position- Intern in underwriting

Duties:

• Preparing policy documents for clients

• Issuing marine certificates to clients

• Negotiating with clients on premium payments

• Calculating premiums and reporting to clients on the same

• Booking new business for clients

• Debiting

• File checking

• Dispatch

March 2017-June 2017

Geminia Insurance Company

Position- Intern in underwriting

Duties:

• Preparing policy documents

• Debiting

• File checking

• Filing

• Dispatch

• Handling customer complaints and compliments.

REFEREES

Mr. Patrick Langat

Sales & Credit Manager

Sanergy/ Freshlife Initiative Company

Tel: 072*******

Mr Allan Odhiambo

Relationship Manager,

Sanergy/ Freshlife Initiative Company

Tel: 070*******

Mr. Fredrick Nango

Underwriting manager

Geminia Insurance Company

Nairobi.

Tel:072*******

Contact this candidate