Medical Billing and Coding Specialist

Jennifer Whitehead, CCS-P

Jennifer Whitehead mycred.com 662-***-**** *********************@*****.*** www.linkedin.com/in/jennifer-whitehead-cca-588237247 Coldwater,Ms. 38618

PROFESSIONAL SUMMARY:

Detail-oriented Medical Billing & Coding Professional with an AAS in Medical Reimbursement & Coding (4.0 GPA) and CCS-P certification. Skilled in ICD-10-CM, CPT, HCPCS, ICD-10-PCS, and HCC rick-adjustment coding. Hands on experience in outpatient and HCC coding for UHG/Optum. Brings a strong background in patient care and small business ownership, demonstrating reliability, communication, and independent remote work skills. Seeking a remote coding or billing role with opportunities for growth.

EDUCATION:

Bryant & Stratton College

Associates Degree/Medical Billing & Coding (Graduated: December 2025)

Accomplishments: Dean’s List, 2024-2025, 4.0 GPA,

Certifications: Certified Coding Specialist-Physician (CCS-P), 2026

Certified Coding Associate (CCA), 2025

CPR/AED/First-Aid, 2023

CORE SKILLS:

ICD 10 CM, CPT, HCPCS Outpatient & Surgical Coding HCC Risk Adjustment Coding Guidelines & Compliance Clinical Documentation Review Multi Case Audits & Rationale Development

EHR Systems & Encoders Provider Communication & Education Microsoft Office Suite & Excel

RELEVANT EXPERIENCE:

Medical Coder Practicum May 2024-Dec 2025

Bryant & Stratton College

• Assigned accurate ICD 10 CM, CPT, and HCPCS codes based on provider documentation.

• Conducted multi case audits with detailed rationale to support code selection.

• Identified documentation gaps and communicated findings professionally.

• Applied payer specific rules, NCCI edits, and medical necessity guidelines.

• Utilized EHR systems, encoders, and coding software to ensure accuracy and efficiency.

• Developed coding tools such as audit checklists, reference sheets, and workflow guides.

PROFESSIONAL EXPERIENCE:

HCC Medical Coder Sept 2025-Oct 2025

The Judge Group/UHG

Reviewed medical records and assigned accurate ICD-10-CM diagnosis codes for HCC risk adjustment.

Utilized EHR systems and coding tools to meet daily productivity and quality expectations in a remote setting.

Applied payer specific and organizational guidelines to support compliant, risk-adjusted documentation.

Owner/Founder Dec 2022-Sept 2025

Jenn’s Junk

Owned and operated an online business selling one-of-a-kind resin pieces.

Managed product design, order processing, customer communication, and basic bookkeeping.

Patient Care Assistant Aug 2018-Dec 2022

Help at Home

Assisted clients with daily living activities to support safety, comfort, and quality of life.

Built strong communication skills and respect for confidentiality and patient dignity.

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