Operations & Maintenance Logistics Specialist

JAYLAN McADAMS

OPERATIONS • MAINTENANCE • LOGISTICS • TECHNICAL SUPPORT

Humble, TX 346-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Results-driven operations and maintenance professional with hands-on experience across aviation operations, automotive service, logistics, material handling, and customer-facing environments. Proven ability to perform accurately in fast-paced, safety-sensitive workplaces while following technical procedures, maintaining equipment, coordinating with teams, and meeting demanding schedules. Experienced in preventive maintenance, mechanical and electrical troubleshooting, quality-focused inspections, documentation, customer service, and operational support. Known for reliability, attention to detail, strong communication, and the ability to adapt quickly to changing priorities. Currently pursuing an Associate of Science degree through Lone Star College.

CORE QUALIFICATIONS

Aviation Operations & Ground Support • Aircraft Package Loading & Unloading • Logistics & Material Handling • Mechanical Troubleshooting • Preventive Maintenance • Electrical Troubleshooting • Vehicle Inspection • Equipment Operation • Safety & Compliance • Quality Control • Technical Documentation • Customer Service • Team Collaboration • Workflow Coordination • Problem Solving • Time-Sensitive Operations

PROFESSIONAL EXPERIENCE

Amazon Prime Air — Operations Specialist Jan 2026 – Present

Safely load and unload 500+ packages per shift while supporting on-time aircraft operations in a fast-paced aviation environment.

Process, stage, move, and position packages accurately while following established operational, security, and safety procedures.

Coordinate with cross-functional team members to maintain efficient aircraft loading and unloading workflows and minimize operational delays.

Maintain consistent attention to package accuracy, handling standards, and time-sensitive schedules during high-volume operations.

Follow workplace safety practices when working around aircraft, ground-support activity, equipment, and moving materials.

Adapt quickly to changing workload demands while maintaining productivity, accuracy, and professional communication.

Support a team-oriented environment by communicating operational needs, assisting coworkers, and completing assigned tasks within required timeframes.

Walmart — Automotive Technician Jan 2023 – Jan 2026

Conducted comprehensive inspections on 1,500+ vehicles annually, identifying mechanical and safety-related concerns before service completion.

Performed automotive maintenance and diagnostic tasks while following established procedures, manufacturer requirements, and workplace safety standards.

Serviced approximately 500 customers per month in a high-volume automotive environment while maintaining professional communication and service quality.

Used automotive tools and equipment safely and effectively while maintaining an organized, clean, and efficient service area.

Identified service needs, communicated findings clearly, and supported customers in understanding recommended maintenance and repairs.

Collaborated with technicians and store team members to complete work efficiently, maintain workflow, and meet customer expectations.

Maintained attention to detail during inspections, service procedures, and documentation to support accurate and reliable work.

AT&T — Sales Representative Jan 2021 – Jan 2023

Processed 1,000 account activations, upgrades, and service modifications while maintaining accuracy and attention to customer needs.

Built strong customer relationships through clear communication, product knowledge, active listening, and solution-focused service.

Managed multiple customer interactions in a fast-paced retail environment while balancing service quality, efficiency, and business objectives.

Resolved customer concerns professionally by identifying needs, explaining available solutions, and following through to completion.

Supported customer retention and repeat business through dependable service, relationship building, and effective problem solving.

Worked collaboratively with team members to maintain organized operations and deliver consistent customer experiences.

TECHNICAL & PROFESSIONAL SKILLS

Operations: Aviation Operations, Logistics, Material Handling, Workflow Coordination, Equipment Operation, Quality Control

Maintenance: Mechanical Troubleshooting, Preventive Maintenance, Vehicle Inspection, Electrical Troubleshooting, Diagnostic Procedures

Safety: Safety Compliance, Safe Equipment Handling, Workplace Procedures, Risk Awareness, Organized Work Practices

Technical: Technical Documentation, Procedure Compliance, Basic Electrical Concepts, Tools & Equipment, Accurate Recordkeeping

Professional: Team Collaboration, Customer Service, Communication, Problem Solving, Time Management, Adaptability, Reliability

EDUCATION

Lone Star College — Associate of Science, Currently Pursuing

Kingwood Park High School — High School Diploma 2020

ADDITIONAL QUALIFICATIONS

Experienced working in fast-paced, safety-sensitive environments with demanding operational schedules.

Strong record of accuracy, teamwork, customer communication, and dependable task completion.

Comfortable learning new procedures, adapting to changing priorities, and supporting multiple operational functions.

Contact this candidate