Customer Service Representative - Delivery & Care

Heather Leyvas

Whittier, CA ***** 562-***-****

*************@*****.***

Summary

Customer service representative with 10 years of experience providing professional service and attention to customers, plus a proven track record of providing quick and friendly assistance. Skills

Customer service, Bilingual, Communication skills, Time management, Leadership Experience

Instacart CA, Whittier

Delivery Driver/Customer Service 03/2019 - Present Shopped for items at grocery stores. Provided exceptional customer service and maintained a high level of accuracy when packing and delivering orders. Delivered groceries to customers in a timely, accurate, and friendly manner. In Home Health Care CA, Whittier

Caregiver for Elderly 07/2019 - 08/2020

Assisted residents with bathing, dressing, grooming, transfering to and from activities and meals, administering medication, and providing companionship.

DR Kazem Seyed CA, Hemet

Medical Assistant 12/2005 - 06/2006

Maintained patient records. Prepared patients and rooms for examination. Sterilized and arranged instruments and equipment used in treatment and diagnosis. Kept the waiting, consulting, and examination rooms neat and orderly. Assisted physicians with exams, and performed front-desk tasks.

Guess Retail Outlet CA, Cabazon

Cashier/Customer Service 08/2003 - 12/2005

Greeted customers, collected payments, used scanning device, answered to customer inquiries, accepted customer returns, and counted the money in the cash drawer.

L'eggs Hanes Bali Playtex Factory Outlet CA, Commerce Cashier/Customer Service 06/2002 - 07/2003

Processed cash, debit, credit and check transactions using a cash register. Balanced the cash register, made change, recorded purchases, processed returns and scanned items for sale.

Toys 'R' Us CA, Bell Gardens

Sales Associate 07/2001 - 05/2002

Helped customers find merchandise and purchase products. Ensured store was appropriately stocked with merchandise. Assisted customers as needed and performed transactions like sales and returns. Education

United Education Institute San Bernardino, CA

Medical Assistant 01/2006

CPR and phlebotomy certification.

Languages

English, Spanish

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