Executive Assistant and Operations Leader

Heidi Goodspeed, Executive Assistant

Battle Ground, 98604, +1-805-***-****, *********@**.***

SUMMARY Highly organized and proactive Executive Assistant with over 15 years of experience providing comprehensive support to senior leadership. Proven ability in complex calendar management, travel coordination, and cross- functional communication. Skilled in marketing collateral development, operations management, and ensuring seamless administrative processes. Adept at anticipating needs, prioritizing tasks in fast-paced environments, and maintaining strict confidentiality. Ready to leverage extensive experience to enhance the efficiency of marketing leadership.

WORK EXPERIENCE

Director of Operations

TryAngle Paperless

01/2018 – 11/2020 Arcata

Secured necessary business licenses to commence operations. Established a comprehensive web presence to enhance brand visibility. Designed and produced impactful marketing collateral to support business objectives.

Executed targeted social media marketing campaigns to engage target audiences.

Managed and facilitated interactions with B2B clients and third-party partners.

Marketing Coordinator

Wheel Fun Rentals

01/2008 – 02/2009 Ventura

Oversaw corporate marketing artwork development and brand consistency. Developed a wide range of advertisements, brochures, flyers, and banners. Performed detailed color correction to ensure high-quality visual output. Administered and tracked marketing programs to assess effectiveness. Authored and disseminated press releases to media outlets. Coordinated communications with franchisees to ensure alignment and support.

Produced and managed corporate composites and quarterly publications. Administrative Assistant

Amgen

08/2006 – 08/2007 Thousand Oaks

Provided comprehensive support to the Director of Marketing Operations. Arranged and managed all departmental travel logistics. Designed and distributed essential printed documents. Drafted contracts for various business units.

Served as the primary liaison for ad agency communications. Managed the MarComm calendar, ensuring timely execution of events. Scheduled and coordinated quarterly reviews.

Organized quarterly review presentations, including booking conference rooms, arranging refreshments, and managing audio-visual equipment. Executive Assistant

Baja Fresh Mexican Grill

06/2005 – 03/2006 Thousand Oaks

Supported two top-level executives with daily operations and strategic initiatives.

Prepared meeting schedules and detailed agendas to ensure productive discussions.

Contributed to various planning committees, offering organizational support. Conducted quality control reporting using a defined grading system. Oversaw and managed field operations to ensure compliance and efficiency. Executed complex travel itineraries for executives. Graphic Production Artist

Lynda.com

09/1998 – 05/2005 Ojai

Served as a Personal Assistant to Lynda Weinman, founder of Lynda.com. Provided critical support to the marketing team.

Participated in beta testing for new training exercises. Generated production artwork for various marketing and training materials. Indexed the training library for improved accessibility and searchability. Created metadata to enhance content organization and discoverability. Managed digital subscriptions and user access.

EDUCATION

University of Phoenix

Bachelor of Science, IT, concentrating on web design 2018 – 2020 California

Completed program via Online Campus-Remote.

University of Phoenix

Master of Arts, adult education and training

2018 – 2020 Humboldt County

Completed program via Online Campus-Remote.

SKILLS Process improvement Contracts

Microsoft Excel Marketing

Operations management Business development

Customer service Supervising experience

Recruiting Change management

Project leadership Organizational skills

Team management Executive Support

Calendar Management Stakeholder Coordination

Prioritization Communication Skills

Proactive Ownership

Independence Attention to Detail

Confidentiality Professionalism

Travel Coordination Expense Reporting

Event Support Administrative Processes

CERTIFICATES Driver's License 03/2025

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