Mary T. Chambers
PO BOX *****
Jacksonville, FL *2226
719-***-**** (Mobile)
***************@*****.***
EXPERTISE
AUTONOA (position descriptions, appraisals)
CEFMS (legacy)
CEFMS II (pay and travel)
CUSTOMER SERVICE
EVENT COORDINATOR
IN PROCESSING (new hires)
INVOICES / CONTRACTING
MAIL ROOM CLERK
MICROSOFT SOFTWARE (word, excel, etc.)
OUT PROCESSING (team members)
PAYROLL (auditing)
PROPERTY INVENTORY
PSIP (background investigations)
RECORD MANAGEMENT
SERVICE TRAK (ordering equipment, open Help Desk Tickets)
SET UP INTERVIEWS
SHAREPOINT
SOP and REGULATIONS
TELEWORK (agreements)
VOUCHER EXAMINER (VA reimbursements)
Position I am applying for is BOOKEEPING
RETIRED USAF AND USACE (AREMY Corp of Engineering)
I am currently in search of data entry, accounting, invoicing, etc., positions at this time working from home.
Administrative Assistant – USACE / IT
Vicksburg, MS
Jun 2016 – Oct 2020
CEFMS II Timekeeper
Monitor time entry for my team to ensure all transactions are correct prior to payroll processing. When changes need to be made for prior pay periods, I ensure all documents are received and correct prior to making the change in CEFMS II.
CEFMS II Travel Orders
CEFMS II Travel Voucher
In Processing of New Hires
Using the established checklist, I ensure the new hire receives their “Welcome Email” introducing myself as the Administrative contact for any questions. Using SKYPE, JABBER or Outlook, I keep communication open with the new hire and ensure their questions / concerns are answered in a timely manner.
Other General Admin Duties include
Ensure Telework Agreements are current, and the Telework Tracker is updated. Use Service Trak for Help Desk tickets. Set up interviews for candidates where I reach out to them with the “Confirm / Decline” email and follow up from there. As a backup Admin for another team, I work closely with the Admin and ensure we keep our communication open for both teams and each other. Review ‘Memos’ for correct formatting and signatures.
PSA (Program Support Administrative) – VA / DOD Liaison
Helena, MT
Oct 2015 – Jun 2016
Conducted initial interview with military member transitioning to VA Health Care
Completed documents for the Nurse evaluation
Worked with other PSA and Program Managers
Reported directly to the Chief of Staff Office (COS)
Submitted OEF/OIF disability claims
Followed VA policies and procedures for Privacy Act
Responsible for record keeping
Used assigned software for entering information
Took minutes from phone conferences and distributed accordingly
Voucher Examiner (VE)
Central Payment Center (CPC)
Helena, MT
Aug 2012 – Oct 2015
Followed NAO Policies and Procedures
Processed VA claims for District 18 on Outpatient and Home Health
Assigned to special project for Home Health contracting rates vs rates charged
Reviewed claims for correct information to include DOB and Vendor prior to submitting for payment
Followed returned claims for correctness and re-processing
Ensured VA contracts in place were followed on submitted claims from vendors
Medical Support Assistant (MSA)
Helena, MT
Feb 2012 – Aug 2012
Established ID on Veterans coming in for appointments
Using the VA software set up appointments for veterans (in person / phone)
Followed Privacy Act procedures
Took messages for VA personnel from Veterans requesting information
Program Support Assistant (PSA)
Home Based Primary Care (HBPC)
Ft. Harrison, MT
Jun 2011 – Feb 2012 (TEMP POSITION)
Personnel Administration and Management:
Maintained calendar schedule with Outlook
Oversaw GSA vehicle fleet
Initiated the consult for new HBPC patients for review / qualification
Monitored consult for closing out on the scheduled timeframe
Spoke with veterans on the phone about the HBPC program and answered their questions
Created a HBPC package for the introduction of the program for the first nurse visit
Scheduled transportation to their appointments and returning home
Followed Privacy Act procedures
Created a monthly report using VA software for accuracy reporting
Work with the HBPC team on ensuring the vehicles are inspected upon use and return.
Report any damage or loss of credit cards/keys and complete required documents.
Training is completed IAW all GSA requirements prior to using an assigned vehicle.
Complete monthly reports of all GSA vehicles to include receipts from credit card use.
Conduct quarterly training on HBPC GSA vehicles safety and use.
Meetings and records
Reserved and set up conference room for HBPC meetings
On the meeting minutes all “open item from previous agenda” were annotated
Placed work orders for equipment repairs / installation
Oversaw move for old to new offices without any distraction from the mission
Established the HBPC Director bi-weekly schedules in Outlook
Created policies and procedures for the HBPC program
Implemented new policy / procedures and updated the HBPC team on such
Responsible for ordering equipment / supplies within the allotted monies allowed
Set up inventory on equipment and bar tagged
Hand receipts were used to account for equipment being used outside office
Learned how to “handle and clean equipment” used by HBPC for visits
Technical Support:
Trained other team members on use of Microsoft Office
Established the HBPC internal / VA required training program
DFAS - Military Pay Technician
Fort Huachuca, AZ
Jun 2010 to Jun 2011 (Transferred from Fort Carson, CO)
DFAS - Military Pay Technician
Fort Carson, CO
Oct 2009 – Jun 2010
Read and learned the DFAS regulations that I would be using for Military Pay
Presented daily briefing to the military groups returning to the U.S. and those being reassigned.
Customer Service Counter was for the one-on-one pay questions
Schedule in-processing / out-processing appointments
Processed travel vouchers for processing at DFAS for payment
EMC (EMC Consulting)
Colorado Springs, CO
Apr 2006 – Jun 2010
Security
Assistant Facility Security Officer (AFSO)
Ensured new hires completed their e-QIP for background investigation (SF 85)
Maintained all documentation / files on staff
Conducted quarterly security briefings
Administrative Duties:
Oversaw in-processing and out-processing of staff members
Administrative Assistant for the Sales Team, Program Managers, Program Training Leaders, Operations and Director Divisions
Set up travel arrangements for TDY
Shipping of equipment:
Set up shipping of equipment from the vendor to EMC
Ensured all packages were marked and pack IAW shipping regulations / policies
Receiving equipment:
Prior to signing for the incoming shipment of equipment, a complete inventory was conducted
Upon confirming / receiving equipment was placed on inventory lists
Office supplies:
Ordered supplies from an approved vendor
Ensured an inventory was completed
Budget for supplies, providing written reports on budget status
PACE, Center for Girls (Non-Profit organization)
Jacksonville, FL
Mar 2005 – Apr 2006
This center is set around Girls from the age of 12 – 18 who have been placed in the hands of the Juvenile System. They are offered counseling with their parents/guardians.
Oversaw 19 state-wide administrative offices, ensured policies, procedures and regulations were in place and being used accordingly.
I-9 forms were filled out completely and maintained using the regulations for staging.
Following guidelines set by the local Juvenile system, our records were audited internally and externally. Reports were compiled and turned in prior to the suspense dates set.
Electronic and hard copies of personnel records were maintained and kept IAW all Privacy Act requirements.
Maintained the HR Directors Outlook Calendar; set up travel and meeting arrangements accordingly.
Event Coordinator.
Staffing Agencies assignments
Medical Staffing (Staffing Agency for Nurses)
Jacksonville, FL
Oct 2000 – Feb 2003
HR Coordinator
Conducted on-site interviews for open and upcoming positions.
Completed on-site drug screenings.
Scheduled employees for training and scored tests.
Researched and set up approved vendors to conduct on site DNA testing. Customers were able to work around their schedules to have the tests completed.
Upon receiving invoices, reviewed them for accuracy prior to submitting for payment.
Payroll
Employees were authorized to be paid daily or weekly.
I kept hard copy and electronic records of all payroll transactions.
Stopping Fraud on Payroll
Because of my attention-to-detail, I was able to stop fraud before it reached our client.
By monitoring a person’s time card (noticeable discrepancies) I brought the fraud attempt to my supervisor and we were able to intercept this action on the employee’s part.
Again, due to my attention-to-detail, I was able to save the company money by: Not allowing a non-employee to turn in a time card.
As I was closing the office, a person entered claiming to be an employee and had a time card belonging to the company. It was given to me for payment. Checking the log – this person was not on the employee list – and I told said employee I would have to get authorization at which time the individual left the office – unpaid.
Bridgestone / Firestone Inc.
Nashville, TN
Sept 1998 – Jul 2000
At the first part of my assignment I was assigned to support HR, Director of HR, Safety and the Telecommunications Departments.
Set up inside and outside appointments using Outlook Calendar.
Worked with “Internal Use Only” documents.
Trained department managers on Microsoft Software.
Created training books and course assignments.
After an internal integrity compromise, I was offered the chance to bring back the integrity into the department I took on the role in the mail room as:
Switchboard Operator (20 + lines)
Backup Supply / Inventory
Mail room Sending / receiving packages from DHL, Fed-X, UPS, etc.
Sorting/posting mail (incoming and outgoing).
Customer Service - Firestone Tire Recall
As the main switchboard operator – I fielded incoming calls from angry customers.
I set up a Customer Complaint Excel spreadsheet to include the complaint, customer name, phone number and alternate number to be contacted back.
I ensured each customer was contacted with the information given from the company on Recall Hotlines.
I coordinated with the HR department to allow the customer write their complaints and monitored incoming letters to ensure they received a written response.
When the 800 number set up did not provide adequate information or was not accessible to the customer, I again worked with HR to set up better customer standards.
National MD & GE Healthcare Services
Nashville, TN
Jan 1997 – Sept1998
As a new company established in Brentwood TN I was assigned as:
A Customer Service Representative.
Created POs for the Biomedical and Health Care Field Engineers.
Inventoried in-house equipment and submitted results to the corporate office.
Worked with vendors on their inventory count to the inventory in storage.
Arranging for briefings or meetings normally includes areas working with spreadsheets, charts, room arrangement to include audio/visual equipment; arrangement of the room for the speaker(s) and attendees; schedules and agendas; taking minutes to be prepared and distributed as required for record keeping.