Senior HR & Administration Leader

TANVEER ANJUM

Senior HR & Administration Professional

+92-334-******* • ********@*****.*** • Multan, Pakistan (Open to relocation nationwide)

Linkedin URL: https://www.linkedin.com/in/tanveer-anjum-0389585/

PROFESSIONAL SUMMARY:

Accomplished HR leader with over 30 years of progressive experience driving strategic HR initiatives, organizational growth, and operational excellence across banking, cement, and hospitality sectors. Proven track record in building and leading large-scale HR functions, spearheading Oracle HRMS implementations, and managing extensive network expansions with zero recruitment gaps. Adept at aligning HR strategies with business goals to foster talent development, employee engagement, and regulatory compliance. Seeking to leverage deep expertise as Group HR Head to drive transformative HR leadership and sustainable workforce success.

CORE COMPETENCIES:

•Talent Acquisition & Full-Cycle Recruitment

•HR Operations & Policy Development

•Oracle HRMS Implementation & Administration

•Performance Management (KPIs / KRAs)

•Training Needs Analysis & Development Programs

•Succession Planning & Workforce Planning

•Employee Engagement & Relations

•Disciplinary & Grievance Procedures

•Network Expansion & Branch Launch Management

•EOBI / PESSI / Labour Law Compliance

•Administration & Facilities Management

•CBA / Industrial Relations

•Fleet & Vendor Management

•CAPEX & HR Budget Management

•Time Office & Attendance Management

•Liaison with Govt. Departments

PROFESSIONAL EXPERIENCE:

AVP – Credits

Bank Alfalah Limited Multan Region Sep 2015 – Present

Moved into this role following a restructuring of regional HR operations. While managing a credit portfolio, continued to apply HR and people management skills across a multi-branch team.

•Oversee SME credit portfolio across 9 branches in the Multan region

•Apply performance monitoring and staff development practices in coordination with branch managers

•Maintain liaison between regional branches and Head Office for operational and compliance matters

AVP – HR, Administration & Network Expansion

Bank Alfalah Limited Multan & Bahawalpur Region Nov 2012 – Sep 2015

HR Operations & Talent Management

•Executed end-to-end recruitment, onboarding, transfers, separations, and probation evaluations across the region

•Administered annual performance appraisals, goal-setting, and promotion exercises in coordination with Area Managers and RBHs

•Maintained KPIs and KRAs across all levels; followed up regularly with Area Managers and RBHs for updates

•Conducted training needs analysis (TNA) and designed and coordinated cluster-wise development plans

•Oversaw Oracle HRMS database; ensured data accuracy for all HR decisions

•Maintained a strong talent pipeline aligned with existing and future workforce requirements

•Managed HR & CAPEX budget; coordinated with Head Office for policy implementation across all branches

Employee Engagement & Relations

•Built and maintained effective relationships with internal and external stakeholders

•Conducted regular branch visits to identify staff challenges and provided in-time guidance to line managers

•Organized engagement sessions to gather employee feedback and addressed grievances swiftly

•Analyzed exit interview findings and developed improvement plans to strengthen retention

Network Expansion

•Prepared and executed annual branch expansion plans for Multan and Bahawalpur regions

•Obtained SBP approvals and managed all regulatory requirements for new branch openings

•Handled site identification, landlord negotiations, and lease agreements

•Coordinated with HO engineering department for civil, electrical, and fit-out works

•Mobilized vendors and contractors; monitored completion timelines and quality

•Managed full staff mobilization and placement for each new branch before opening

•Successfully opened 40+ bank branches with zero operational delays or recruitment gaps

Administration & Industrial Relations

•Managed EOBI, PESSI, and OT compliance across the region

•Handled CBA relations, vendor management, fleet management, and CAPEX administration

•Managed attendance and time office functions for the regional workforce

•Dealt with local government departments on regulatory and administrative matters

•Oversaw disciplinary and grievance procedures in line with policy and labour law

Manager HR Operations (AVP Grade)

Bank Alfalah Limited North Region – Punjab & KPK Apr 2011 – Nov 2012

•Led HR operations for the North Region covering Punjab and KPK

•Oversaw employee relations, performance tracking, and HR compliance across all branches

•Ensured zero manpower gaps through proactive recruitment and talent pipeline management

•Implemented Head Office HR policies consistently across the region

Group HR Manager

Hilal Confectionery Pvt. Ltd. Pakistan Nov 2009 – Mar 2011

•Headed HR function and built the complete HR setup of the company from scratch

•Devised and implemented HR policies, grading structures, and standard operating procedures

•Designed KPIs and KRAs across all functions and established the Performance Management System

•Managed full recruitment cycle and onboarding of key talent across departments

Manager HR – Plant

DG Cement Company Ltd. Pakistan Mar 2007 – Dec 2009

•Administered plant-level HR operations including employee welfare, training, and labour law compliance

•Led Oracle HRMS implementation end-to-end: As-Is analysis, Wish List preparation, Go Live, and sign-off

•Designed core HR formats: Job Description Form, HR Requisition Form, Appraisal Forms, Exit Interview Forms

•Conducted and arranged training programs for organizational development at plant level

•Managed fleet, vendors, CBA relations, and time office operations

HR Business Partner – Multan Region

Bank Alfalah Limited Multan Jan 2002 – Mar 2007

•Established and managed full HR operations for the Multan region from inception

•Managed end-to-end recruitment: selection, placement, and induction

•Conducted probation reviews and annual appraisal meetings with salary adjustment recommendations

•Served as Member of the Disciplinary Action Committee (DAC)

•Managed HR and payroll budget for the region

•Coordinated closely with business heads for manpower planning and HR policy implementation

Assistant Personnel Manager

Carlton Hotel Karachi Oct 1999 – May 2001

•Supervised all personnel operations: recruitment, selection, placement, attendance, and compliance

•Managed HR budget, fleet management, and cafeteria operations

•Maintained employee records and ensured regulatory compliance

Personnel Officer

Sands Hotel Abu Dhabi, UAE May 1998 – Mar 1999

•Supported all core HR and personnel functions including recruitment, onboarding, and employee file management

•Assisted with compliance, staff welfare, and day-to-day HR administration

Secretary – HR Department

Pearl Continental Hotel Rawalpindi Apr 1993 – May 1998

•Provided HR coordination and administrative support across all personnel functions

•Assisted in recruitment, employee records management, and HR office administration

EDUCATION:

Master of Public Administration (MPA) – Specialization: Human Resource Management

University of Karachi 2003 First Division 64.82%

PROFESSIONAL DEVELOPMENT & TRAINING:

•Analysis of Financial Statements

•Train the Trainer

•The 4 Roles of Leadership

•Essential Features of Labour Laws

•Basic Management Skills

•Advanced MS Excel

•Time Management

•Basics of Operations Management

INTERESTS:

Reading • Physical Exercise • Music • Walking

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