Operations & Sales-Driven Business Leader
Resume:
MARC D. WALSH
**********@*******.***
SUMMARY OF QUALIFICATIONS
Dynamic leader with extensive multi-department supervisory experience, consistently driving top-line sales and enhancing operational efficiency while significantly reducing costs. Committed to corporate initiatives and fiscal responsibility, I bring a proactive approach and strong communication skills to thrive in fast-paced environments. Known for exceeding high expectations and maintaining meticulous attention to detail, I am dedicated to delivering results that elevate organizational success.
PROFESSIONAL EXPERIENCE
PODS, Inc., Clearwater, FL 2023 - Current
Remote Location: Scottsdale, AZ
Business Success Coordinator
Manage logistics and customer service for commercial accounts, securing prompt deliveries and maintaining service quality.
Train colleagues in advanced excel techniques to improve data management and operational efficiency.
Focused on continuous improvement by developing and implementing project tracking strategies to facilitate progress monitoring, contributing to sales growth, logistics efficiencies and improved customer satisfaction.
Recruited for expertise in vendor relationships, collaborating with the Business Success Team to effectively manage PODS' largest account, generating $14 million in annual revenue.
SPENCER GIFTS & SPIRIT HALLOWEEN, LLC. 2005 - 2023
SPIRIT HALLOWEEN, Egg Harbor, NJ 2011 - 2023
Senior Manager - Operations Director
Exceeded expectations consistently by effective collaboration with Field and Corporate leadership to assure stores were merchandised and customer ready on time. 2022 - 90% of 1457 total locations set up on or under the budgeted number of days (7). Provided input to strategic decisions that affect functional areas of responsibility.
Drove the store opening targets by assuring all on time deliveries, accurate fixture assignments, tracking missed picks, missed deliveries, and creative problem solving for recovery.
Contributed to far exceeding sales goals achievement by 18% over plan equaling $1.1B, through real time efficiency and effectiveness.
Responsible for the complex supply delivery program including but not limited to initial negotiations and purchasing of supplies from 50+ foreign and domestic vendors, tracking deliveries to the Company Warehouse, managing dropships, the kitting and shipping process of supplies to the fixture vendor for individual location delivery consolidation. Fostered strong partnerships to meet or exceed all position and company goals.
Drove the annual improvement review and execution of the Opening Initiative by providing tight reins, driving more aggressive timelines for receiving and shipping, providing the Warehouse team ample time meet the planned deadlines.
Trusted to direct cross-departmental coordination to create planning strategies, audits, and delivery confirmation with Store Operations, Distribution, Traffic and Vendor representatives. Capable and actively resolved escalated issues arising from operations and requiring coordination with other departments.
Selected and developed and/or supported the development of several employees through succession planning to achieve progressively higher roles in the organization, examples: Associate Director - Spirit Operations, Sr. Analyst – Logistics, Manager Operations.
Through the spirit of inclusion and partnership, relied upon as a brand ambassador to other departments through active communication through education and timely information, therefore prepared to support the overall mission of a Spirit season.
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