HIPAA-Compliant Data Entry & Admin Support

Lakena Jones

Winter Haven, FL

Email: ********@*****.*** Phone: 863-***-****

PROFESSIONAL SUMMARY

Detail-oriented and dependable professional with 4+ years of experience in healthcare support, data handling, and administrative tasks. Skilled in maintaining confidentiality, accurate data entry, and working independently in fast-paced environments. Seeking a non-phone remote position in data entry, administrative support, or chat-based customer service.

SKILLS

1 Data Entry & Typing (fast and accurate)

2 Medical Records & HIPAA Compliance

3 Microsoft Word, Excel, Google Docs

4 Email & Chat Communication

5 Attention to Detail

6 Time Management & Organization

7 Confidential Data Handling

8 Remote Work Tools (Zoom, Teams, Slack)

PROFESSIONAL EXPERIENCE

Patient Care Assistant – Lakeland Regional Health, Lakeland, FL (2020 – Present) 1 Maintained and updated patient records with accuracy and confidentiality 2 Assisted with documentation and data entry into electronic health systems 3 Managed sensitive health information in compliance with HIPAA regulations 4 Supported healthcare staff by organizing patient data and reports 5 Demonstrated strong attention to detail in high-pressure environments REMOTE / ADMINISTRATIVE EXPERIENCE

Self-Employed / Freelance (2023 – 2024)

1 Performed data entry and document organization tasks 2 Managed emails and responded to inquiries professionally 3 Entered and updated information in spreadsheets and databases 4 Completed tasks independently while meeting deadlines PREVIOUS EXPERIENCE

Medical Records Clerk – Winter Haven Clinic, Winter Haven, FL (2018 – 2020) 1 Organized and maintained patient files and electronic records 2 Entered patient information into database systems with high accuracy 3 Ensured confidentiality of sensitive medical information 4 Assisted staff with retrieving and updating records Customer Service Associate (Non-Phone Focus) – Retail Store, Lakeland, FL (2016 – 2018) 1 Assisted customers in person while handling transactions and data entry 2 Maintained records of inventory and processed transactions 3 Resolved customer issues with professionalism and efficiency 4 Demonstrated strong attention to detail and organization EDUCATION

High School Diploma – Winter Haven High School

ADDITIONAL INFORMATION

1 Comfortable working fully remote

2 Reliable internet connection & computer skills

3 Able to work independently with minimal supervision 4 Quick learner with strong adaptability

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