Remote Virtual Administrative & Data Entry Support

Amber Pressley

Waynesville, NC ***** ***********@*****.*** 828-***-****

PROFESSIONAL SUMMARY

Virtual administrative and customer support professional with hands-on experience managing data entry, records, scheduling, invoicing, and document organization in a remote capacity. Known for working accurately and independently, handling multiple priorities with minimal supervision, and adapting quickly to new software and tools. Proficient with Microsoft Office, Google Workspace, and AI productivity tools. Seeking a remote role in virtual administrative support or data entry. SKILLS

Software & Tools: Microsoft Word & Excel, Google Docs & Sheets, Gmail & Google Calendar, AI Productivity Tools, Remote Work & Self-Management

Administrative: Data Entry, Record Keeping, Appointment Scheduling, Calendar Coordination, Document & File Management, Payment Processing & Invoicing

Communication: Phone & Email Communication, Customer Service & Support, Problem Solving, Attention to Detail, Multitasking

& Time Management

EXPERIENCE

Virtual Administrative Assistant / Customer Support 2023 – 2025 Family Auto Repairs Waynesville, NC (Remote)

• Managed data entry and maintained accurate records for customers, services, payments, and appointments in a fully remote capacity.

• Prepared invoices and processed cash and card payments accurately.

• Answered 20 to 40 incoming calls per day, gathered customer information, and documented service details.

• Scheduled customer appointments and maintained organized daily calendars.

• Organized customer files, invoices, bills, and administrative paperwork for accurate tracking and easy retrieval.

• Communicated with customers regarding inventory availability and assisted with locating needed parts.

• Served as the sole person handling administrative and data-entry responsibilities, working independently with minimal supervision. EDUCATION

Adult High School Equivalent Diploma Program Clyde, NC High School Equivalency Diploma. In Progress. Expected August 2026 ADDITIONAL TRAINING

• Finesta: AI Tools & Automation (In Progress, 2026) — Hands-on training in AI and automation tools including ChatGPT, Claude, Gemini, Canva AI, Midjourney, and Stable Diffusion.

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