Data Entry Clerk Application

Bernadette Seth

Elgin, SC ***** 803-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Accomplished and results-driven professional with extensive experience in international logistics, housing administration, program coordination, and business operations. Served with the U.S. Department of State at Embassy locations in Haiti and Kenya, managing housing programs for up to 400 U.S. diplomatic personnel and coordinating with multiple federal agencies including USAID, CDC, DHS, and the FBI. Currently executing a U.S. Department of Defense services contract. Licensed Life and Health Insurance professional with six years of independent client management experience. Holds a Bachelor of Science in Business Administration with a Major in Management and a Minor in Human Resources from the Moore School of Business, University of South Carolina. Bilingual: English and Swahili. U.S. Citizen.

CORE COMPETENCIES

Critical Thinking Problem Solving Relationship Management Team Collaboration Customer Service

Logistics Coordination Records Management Multi-Tasking Time Management Goal-Oriented Execution

Microsoft Word, Excel, PowerPoint, Outlook Written & Verbal Communication Policies & Procedures

PROFESSIONAL EXPERIENCE

Independent Contractor / Business Owner U.S. Department of Defense (Contract) Remote 01/2023 – Present

Hours per week: 40+

•Manage all operational and compliance requirements for an active U.S. Department of Defense services contract, delivering all work accurately and on time.

•Prepare written reports, deliverables, and official correspondence meeting strict federal standards.

•Serve as sole point of contact for agency communications, proactively resolving issues and providing timely updates.

•Develop and maintain internal tracking systems, checklists, and filing protocols to ensure audit-ready documentation at all times.

•Apply critical thinking to identify process improvements and implement more efficient approaches to operations.

Independent Life and Health Insurance Agent Network Insurance Columbia, SC 2018 – 2022

Hours per week: 40+

•Scheduled and conducted client consultations to review and recommend health and life insurance policies tailored to individual needs.

•Enrolled senior clients in Medicare programs based on eligibility requirements, ensuring accurate and compliant enrollment.

•Utilized problem resolution and negotiation skills to de-escalate difficult client situations and maintain strong relationships.

•Managed workload and production quotas independently, consistently meeting company performance targets.

Independent Life and Health Insurance Agent Senior Life Service Columbia, SC 2017 – 2018

Hours per week: 40+

•Met with clients in their homes to review existing policies and identify coverage gaps across Term, Whole Life, and Universal Life products.

•Conducted detailed presentations to match clients with appropriate products based on medical history and financial eligibility.

•Maintained strong customer service focus and implemented supervisor feedback to continuously improve performance.

Housing Administrator / Coordinator U.S. Department of State Nairobi, Kenya 02/2012 – 12/2013

Hours per week: 40+

•Managed housing logistics for 400 residential properties occupied by U.S. Embassy personnel, developing maintenance schedules and coordinating preventive maintenance with 100% accuracy per Embassy policy.

•Maintained comprehensive spreadsheet records for all 400 properties including landlord information, location, lease amounts, lease duration, occupying personnel, and property size, updated daily.

•Served as primary liaison between landlords, the American Embassy, and U.S. personnel, coordinating all renovation and maintenance activities through phone and email follow-up.

•Reviewed leases and legal documents to ensure compliance with appropriate rental procedures and Embassy standards.

•Oversaw housing transition plans for each client, ensuring timely moves to permanent housing and proper use of housing subsidies.

•Supervised local staff, assigned tasks, and monitored completion of all administrative and logistics duties.

Housing Coordinator U.S. Department of State Port-au-Prince, Haiti 02/2006 – 12/2007

Hours per week: 40+

•Prepared and computerized housing files for 100 American Embassy residents with full accuracy, converting rough draft records into organized, accessible digital systems.

•Coordinated with seven federal agencies including USAID, CDC, MLO, USDA, DHS, FBI, and the State Department to track arrivals and departures and ensure all properties were ready for incoming personnel.

•Negotiated with landlords to secure housing at favorable rates, saving the American Embassy $25,000 in a highly competitive and limited housing market while maintaining Embassy-required standards.

•Modeled strong problem-solving skills and provided excellent team support and backup to senior management.

Volunteer Blaney Elementary School Elgin, SC 2016

•Supported classroom operations by printing, sorting, and organizing instructional materials for second and third grade students with accuracy and efficiency.

EDUCATION

Bachelor of Science in Business Administration

Major: Management Minor: Human Resources GPA: 3.6

Moore School of Business, University of South Carolina Columbia, SC 2016

LICENSE

Life and Health Insurance License State of South Carolina

LANGUAGES

English: Proficient Swahili: Native

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