Retired Restaurant Manager with Office Skills
Resume:
Twila Nies
Bismarck, ND *****
*********@*******.***
Professional Summary
I have been in the restaurant industry for about 30 years. My passion is exceeding the guest's expectations by delivering an excellent dining experience. I have come to know so many people just by talking to people through my shifts. I have experience with hiring, training and developing people of all ages in different departments. As manager I am also responsible for Daily Cash handling and reporting. Other work experience has been in sales at a furniture store. And again it is important to go above and beyond what the expectations might be.
Skills
Inventory Management
Hiring and Training
Employee Policies
Schedule Coordination
Maintaining Clean Work Areas
Staff Management
Attentive Service
Operational Efficiency
Guest Experience Management
Staff Motivation and Discipline
Customer Service Best Practices
Brand Loyalty
Patron Engagement
Food Preparation and Safety
Employee Development
Work History
November 2018 - Current
Olive Garden - Bismarck, ND
Restaurant Manager
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
March 1995 - September 2014
Red Lobster - Bismarck, ND
Restaurant Manager
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Education
Valley City State College Valley City, ND
General Studies General Studies
Contact this candidate