Retail Merchandise Associate and Team Support
Resume:
Monique Hargrove
Oxford, NC *****
************@*****.***
Professional Summary
Diligent [Job Title] with skills in pallet building, product staging, and shipment downstacking. Supports team members and customers with fast support for diverse needs. Proficient in tracking merchandise and moving heavy loads around back-end spaces.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Merchandise Associate
Anderson Merchandisers-Durham, NC
July 2025 to Present
• Remodeling stores projects in a timely manner
• Moving and building counters throughout the store CAP 2 Associate
Walmart-Wake Forest, NC
June 2018 to Present
Unloaded freight from trucks within [Timeframe] and downstacked items for storage or replenishment. Kept backroom clean and neat to maintain readiness for new shipments. Cleaned and organized product displays to restock or add new items. Audited bins every [Timeframe] to support inventory control and recordkeeping accuracy. Received, staged, and delivered merchandise to sales floor for easy restocking. Acknowledged and assisted customers on sales floor with priority service. Restocked shelves, racks and bins with the latest merchandise in attractive displays. SAS Retail Merchandiser
SAS Retail Services-Creedmoor, NC
December 2024 to June 2025
• Worked with planograms
• Stocked shelves
• Build and maintained product displays
Banquet Server
STS Staffing & Temporary Services, Inc-Cary, NC
April 2021 to September 2024
• setup for events
• counted, staged and prepped
• Assisted coordinator
• Cleaned after events
House Cleaner
At Your Service Staffing-Raleigh, NC
May 2023 to September 2023
1. Cleaned residents home
• mopping, sweeping
• Dusting
• Cleaned baseboards
• Wiped of counter top and kitchen
• Cleaned bathroom
Housekeeper
Granville Medical Center/Behavioral Health Services-Oxford, NC July 2021 to September 2022
Cleaned and sanitized residents rooms
Cap Team 2 Associate
Walmart-Wake Forest, NC
June 2018 to June 2022
•
CSR - Customer Service Representative
Xerox / Conduent-Henderson, NC
March 2017 to January 2018
As a customer service representative, my responsibilities were to Refill and mail out diabetic supplies to out members via phone and email. Used telephones to reach out to customers, verify accounts information. Assist with placement of orders, refunds, and pharmacy locator Case Picker/Forklift Operator
GENCO (express professionals)-Henderson, NC
November 2015 to February 2017
Maintaining records of incoming and outgoing shipments, picking orders as requested; confirming accuracy or orders, sealing and tagging containers; ensuring correct shipping information, loading and unloading trucks using jacks and forklifts
Case Picker
Express Pros-Oxford, NC
November 2014 to February 2017
Palletized, hand-stacked, and stretch-wrapped product to prepare for shipment. Completed fast picks to maintain high performance level and meet daily targets. Picked products and built cases for deliveries.
Used RF scanner to identify locations and assign picks. Operated material handling equipment such as forklifts and pallet jacks throughout every shift to move product loads.
Picker/Packer/Assembler
Revlon-Oxford, NC
May 2013 to October 2015
• Order tickets and process them by completing any required paperwork, locating items in the warehouse, moving them to the processing and shipping area and scanning their barcode. Using RF scanners to ensure that all orders and inventory are accurately tracked.
• Pack orders and prepare them to be shipped, inspect the items to ensure that they’re not damaged or missing any parts, package them according to specifications and transport them carefully as needed to bring them to shipping facilities.
• Maintain warehouse inventory by arranging boxes and making sure they’re stored in a way that they won’t be damaged ;also make sure to track all orders, packaging, and shipping in order to ensure inventory is accurately
• Maintaining general cleanliness in the warehouse. Cashier
Sheetz-Henderson, NC
July 2011 to April 2013
Processed cash register transactions by inputting product costs and giving back change. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift. Solved complaints by customers and issued credits for returned merchandise. Verified prices and calculated totals using scanners and point of sale (POS) systems. Cashier/Customer Service
Sheetz-Henderson, NC
July 2011 to March 2013
• Prepare quality food products
• Ring accurate register transaction
• Ensure a clean location is provided
• Provide fast and friendly service including drive thru Education
High School Diploma
Northern Vance-Henderson, NC
June 2009 to June 2009
High school diploma
Northern Vance High School-Henderson, NC
2005 to 2009
Skills
Cooking Commercial cleaning Customer service Box Truck Maintenance Manufacturing Custodial experience Customer support Delivery Driver Experience Typing Leadership Microsoft Outlook Microsoft Office Communication skills Phone etiquette Animal handling Kitchen experience Materials Handling Computer skills Computer Skills Childcare Microsoft Word Merchandising Computer literacy Order Picking Retail sales Organizational skills Inventory Control Animal care Freight Experience Machining Food Preparation Residential cleaning Planograms Microsoft Powerpoint Order Picker
Certifications and Licenses
Pallet Jack Certification
Driver's License
Non-CDL Class C
Additional Information
typing skills and a certificate in career readiness Currently Taking course for real estate
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