Customer Service & Support Professional

Dallas P. Burk

*** **** ****

Council Bluffs,Iowa

531-***-**** ************@*****.***

SUMMARY OF QUALIFICATIONS

Results driven, passionate and dedicated professional with exceptional interpersonal skills coupled with a sound work ethic and desire to gain skills and knowledge in my position.

Summary of Professional Skills

· Over 10 years of customer service

· Ability to relate to, communicate with, and empathize with individuals

· Adaptable, versatile and learn quickly

· Leadership and organizational skills

· Dependable, reliable, punctual; absolute integrity at all times

Educational History

Metro Community College, Omaha, NE 2019

· Project Management

Abraham Lincoln High School, Council Bluffs, IA. 2009-2013

· Adequate credits to graduate early

Persevere

Full Stack Developer

Chronological Employment History

· Babysitter, Melinda Doebelin, Council Bluffs, February 2008- May 2010

· Volunteer, Jennie Edmundson, Council Bluffs, IA January 2010-April 2010

· Cashier, Taco Johns, Council Bluffs, IA, April 2010- May 2011

· Cashier, D&S Express, Council Bluffs, IA, April 2011-July 2011

· Cashier, Panda Express, Council Bluffs, IA, August 2011-August 2012

· CNA, Regency Rehab Long Term Nursing Facility, Council Bluffs, IA, November 2013-December 2014

· CNA, Papillion Manner, Papillion, NE. December 2014-2016

· Trimer, Unicore, Waseca, MN, October, 2017- September 2018

· Retail Generalist, Goodwill, Omaha, NE. October, 2018 to 2021

. Service Desk help - Home Depot, Omaha,NE. November 2021- November 2022

· Sewer, CSI, York, NE. January,2024 to May 2024

· Cleaning Porter, State of Nebraska, York, NE. May 2024 to October 2025

Casey’s- Omaha,Ne- November 2025-January 2026

Northend Teleservices Omaha,Ne - January 2026-Present

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