LMSW

Glenda Jarvis

Email: ********@******.**

Education:

Fordham University Graduate School of Social Service - New York, NY Aug’2006

Master of Social Work - Clinical Concentration

Licenses and Certifications:

LMSW License # 087872 Expires 07/31/2027

Skills:

Experience using electronic records which includes EPIC, Care Compass, Prime, Ccms, Maccess, Allscripts, Care Cast, Ecin, E-Champ, Mediture, Quadramed, GSI and TrueCare., EPaces and Provider soft.

Professional Experience:

Alpha & Omega Kids NY Feb 2025 – Currently

ABA Therapist/Special Instructor

Ensured that documentation supporting the service provided

Provide progress notes needed to demonstrate progress and continued areas that require intervention.

Communicate/collaborate with other team members.

Competent Care NY Oct’2023 – 2025

ABA therapist/Social Worker

Ensured that documentation supporting the service provided

Provide progress notes needed to demonstrate progress and continued areas that require intervention.

Communicate/collaborate with other team members.

Provided clinical intervention/resources to family to address social determinants of health

Integrated Resources NYCH+H - Queens Hospital – NY Jan’2023 – Sep’2023

Inpatient - Licensed Master of Social Worker

Inpatient medical social worker for 23 bed Med/Surg unit and occasionally assessing patients in the ICU and step down.

Conducting psychosocial assessment to determine patient care and necessities as part of their discharge planning.

Creating treatment plans for safe discharge back to the community and collaborating with doctors, case/care managers, discharge planners and community-based providers.

Handling initial patient screens including MLTC services and facilitating the process between sub-acute rehab facilities.

Utilizing EPIC to aggregate information, enter patient progress notes and assessments.

Healthfirst Medicare Advantage LIP - New York, NY Oct’2019 – Oct’2022

Transition Care Manager – LMSW

Coordinated and Discharged Patients from various Private & Public Hospital Systems such as NYP, NYCHH, Bronx Care, Mount Sinai Health & more.

Conducted Transitions of Care (TOC) assessments to identify potential barriers to care/self-management for members diagnoses with chronic conditions and those that had elective procedures.

Created a care plan concurrent to members’ post hospitalization care needs/treatment plan.

Outreached members telephonically and via correspondence.

Educated members on the importance of preventative care and how to access services.

Ensured that members are scheduled for post hospitalization appointments within 7-10 days of being discharged & coordinate Certified Home Health Agency services.

Referred members to Health Homes, MLTC and other social services/community resource agency as appropriate.

Care Managed members for 30-45 days.

Collaborated with doctors’ social workers, case managers, discharge planners and. Community-based providers.

Arch Care NYCH+ H - Harlem Hospital Center - New York, NY Jul’2017 – Sep’2019

Transition Care Manager - LMSW

Hospital based social worker who performed assessments and care coordination services to patients with multiple co-morbidities while working in a Care Transition Team consisting of a Registered Nurse and a Community Liaison.

Coordinated care and assisted with transitioning patients from the hospital to their homes or shelters.

Worked collaboratively with Physicians, Nurses & Social Workers in the hospital and acted as a liaison to community providers.

Participated in inpatient team huddles & IDT rounds.

Ensured that patients are scheduled for post hospitalization appointments within 7-10 days & coordinated Certified Home Health Agency services.

Referred to Health Homes, MLTC and other social services/community resource agency.

Directed Community Liaison Worker.

Arch Care MLTC - Adult Home - New York, NY May’2017 – Jul’2017

Care Manager - LMSW

Managed caseload of members that resided at two Staten Island Adult homes.

Participated in community transitions with DOH/OMH

Completed documentation, monthly contacts, member centered care plans and six months review.

Center light Health System-MLTC - Bronx, NY Jul’2016 – Jan’2017

Team Lead Care Manager - LMSW

Supervised a team consisting of Registered Nurses, Masters Level Social Workers and Team Facilitators.

Ensured that documentation supporting the Health Plan, regulatory and accreditation requirements are met by the Care Managers and Team Facilitators.

Assisted in development, update, and communication of policies and procedures.

Prepared weekly & monthly report for the Assistant Director relating to team members’ performance.

Project leader in the development and implementation of Emergency Preparedness Workflow for the MLTC product.

Clinical reviewer for PCW services. .

Performed audits of member files to ensure quality care and compliance with service provision guidelines and policies.

Reviewed and responded to member grievances.

Center light Health System-MLTC - Bronx, NY Dec’2014 – Jul’2016

Care Manager - LSMW

Performed telephonic care management to members who are in the community, hospital or in a nursing home.

Conducted reassessment and monthly clinical assessments for a diverse membership using translation services as applicable.

Created authorization for PCW, RN, DHC and PERS services.

Aggregated clinical information for member centered care coordination and care planning.

Initiated the discharge planning coordination process upon admission to the hospital.

Coordinated care with the member, family and care team members.

Montefiore CMO - MLTC - Yonkers, NY Apr’2014 – Dec’2014

Care Management Analyst

Shared oversight responsibility with a Registered Nurse and LPN of over one hundred members.

Collected and organized information from members, family/caregivers, multiple disciplines and organizations who are involved in members’ care.

Collaborated with providers to ensure member is receiving appropriate/adequate care.

Reviewed members chart to ensure that it is in full compliance as per policies and procedures.

Created an individualized plan of care/careplan.

Initiated and reviewed member service request and provided authorization of service per policies and procedures.

Trained new employees.

Independence Care System, Inc.-MLTC - New York, NY Feb’2013 – Feb’2014

Senior Social Worker/ LMSW

Supervised five interdisciplinary team (IDT) social workers and provided bi-weekly clinical and case management supervision.

Impacted policy relating to care plan restructuring, created templates and participated in special projects.

Responsible for oversight of over four hundred adult members each month.

Educated in member mandated policies for the State of New York.

Reviewed cases monthly of members whose status is at risk for disenrollment status and/or have suspension of services.

Audited staff charts to ensure compliance with state and agency requirements i.e. care plans, advanced directives, complexity, stratification and monthly member contacts.

Enforced and monitored staff adherence to agency’s policy.

Created reports for the Team Leader.

Interdisciplinary Social Worker (IDT) – NY Jul’2012 – Feb’2014

Care Manager - MLTC

Assessed member’s status and needs, conducted home visits, as per member stratification.

Created and completed Comprehensive Care Plans as per members’ needs

Collaborated with team members in developing and monitoring members’ care plans.

Documented, reported and complied with agency timeframe and governing agency policies.

Trained and evaluated new team members.

Interdisciplinary Social Worker (IDT) – NY Oct’2009 – Jul’2012

Behavioral Health Social Worker – MLT/LMSW

Coordinated behavioral health services for several members with chronic illnesses and physical disabilities who are enrolled in a Medicaid managed care program in Bronx, Brooklyn, Manhattan and Queens.

Collaborated with care management team in the care planning process.

Performed short-term therapy with members for four to six weeks.

Established member appointments to facilitate transition to community outpatient mental health services and escort member to appointments depending on member needs

Acquired data from the treating psychiatrist and psychotherapist on members’ diagnosis and psychopharmacology intervention for care planning purposes.

Interdisciplinary Social Worker (IDT) – NY Dec’2005 – Jul’2012

Senior Intake/Transitional Assessment Social Worker-MTLC

Completed initial bio-psychosocial assessment on several members’ in their homes, hospital or nursing facility.

Presented to senior management staff on weekly basis for evaluation of services and for Human Resources Administration submission.

Created and executed an interim discharge plan.

Collaborative assessment with the intake Registered Nurses to ensure eligibility for program.

Coordinated with consulting psychiatrist for psychiatric evaluation and consultation.

Supported/Trained other department staff on referral and Behavioral Health process.

Created assessment tools for staff to use in the intake process

Coordinated services in the absence of the manager.

Participated and collaborated with administrative staff in the development of policy relating to intake policy and procedure for department staff.

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