Dependable Assistant and Housekeeping Supervisor

AM Annie McDaniel

Shiloh, GA ***** 706-***-**** ****************@*****.***

PROFESSIONAL

SUMMARY

Professional demeanor and proven dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Is open to learn and advance. Hardworking and passionate job seeker with strong organizational skills eager to help achieve company goals.

SKILLS Self Starter

Household Management

Administrative Policies

Goal Minded

Conflict Management

Performance Improvement

Information Confidentiality

Employee Training

WORK HISTORY ASSISTANT TO THE OWNER 05/2023 to CURRENT Springtime Cleaning Smiths Station, AL

OWNER'S ASSISTANT 02/2020 to 03/2022

Carriage And Horses Restaurant Pine Mountain, GA Greeted guests in with friendliness and professionalism. Worked closely with management to provide effective assistance for specific aspects of business operations.

Assisted manager in all aspects of guest service.

Coordinated events and worked on ad hoc projects.

Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Promoted team productivity by keeping supplies organized and well-stocked.

HOUSEKEEPING SUPERVISOR 10/2013 to 02/2018

Mountain Top Inn And Resort Pine Mountain, GA

Conducted regular room inspections to verify compliance with housekeeping standards.

Communicated repair needs to maintenance staff.

Managed laundry sorting, washing, drying, and ironing. Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas. Worked with front desk to respond promptly to all guest requests. Disposed of trash and recyclables each day to avoid waste buildup. Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Trained and mentored new staff on cleaning and safety protocols. Addressed customer feedback and complaints to maximize satisfaction. Restocked room supplies such as facial tissues for personal touch with every job.

CLEANING CREW SUPERVISOR 04/2010 to 04/2013

Maid Brigade Of Columbus, Ga Columbus, GA

Established routine inspections to monitor standards of cleanliness and effectively produced the “Wow! factor” of the customer experience. Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.

Produced accurate health and safety risk assessments documenting safe work of cleaning staff.

Key holder and pay roll.

Initial quotes for commercial and residential homes and businesses, as well as written invoices and collected payments.

EDUCATION General Studies 05/2009

Harris County High School, Hamilton, GA

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