Data Entry & Administrative Support Specialist

Anthony Kelly

Data Entry Specialist Virtual Assistant Administrative Support

Glenolden, PA 19036

215-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and dependable professional with 11+ years of experience in customer service, retail operations, team leadership, inventory management, and administrative responsibilities. Strong computer skills with experience using Microsoft Office, Google Workspace, email, data entry, POS systems, inventory software, and virtual communication platforms. Highly organized, accurate, and able to manage multiple tasks while meeting deadlines. Experienced in maintaining records, entering information, communicating with customers and team members, and resolving problems efficiently. Seeking a remote Data Entry, Virtual Assistant, Administrative Assistant, or Customer Support position.

CORE SKILLS

• Data Entry & Record Management

• Administrative Support

• Microsoft Word, Excel & Outlook

• Google Docs & Google Sheets

• Email & Calendar Management

• Customer Service & Communication

• Document Preparation & Organization

• Inventory Data & Record Keeping

• Internet Research

• Typing & Computer Operations

• Microsoft Teams & Zoom

• Time Management

• Attention to Detail

• Problem Solving

• File & Information Organization

• POS & Inventory Systems

• Remote Communication

• Confidential Information Handling

PROFESSIONAL EXPERIENCE

Grocery Manager

The Giant Company — Conshohocken, PA

November 2014 – Present

• Maintain accurate inventory and product records to support daily store operations.

• Enter, update, and verify information related to inventory, products, and store operations.

• Monitor inventory levels and coordinate stock replenishment to maintain accurate product availability.

• Use computer systems and software to manage information, inventory, and operational tasks.

• Provide professional customer service and respond to questions and concerns in a timely manner.

• Communicate effectively with employees, customers, and management through verbal and written communication.

• Organize multiple priorities and complete time-sensitive tasks while maintaining accuracy.

• Maintain a productive and organized work environment while managing daily operational responsibilities.

• Train and support team members, demonstrating strong communication and organizational skills.

• Resolve customer and operational issues efficiently and professionally.

• Work independently while also collaborating with team members to meet business objectives.

• Maintain attention to detail when handling inventory, documentation, transactions, and operational information.

EDUCATION

Computer Science and Security

Anthem College — Springfield, PA

January 2013 – January 2015

COMPUTER & TECHNICAL SKILLS

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Microsoft PowerPoint

• Google Docs

• Google Sheets

• Gmail

• Zoom

• Microsoft Teams

• Windows

• POS Systems

• Inventory Software

• Computer Troubleshooting

• Data Entry

• Internet & Web Research

CERTIFICATIONS & LICENSES

Computer Networking and Security

January 2013 – Present

Driver's License

January 2025 – January 2029

ADDITIONAL STRENGTHS

• Reliable and dependable

• Fast learner

• Strong attention to detail

• Professional communication

• Organized and deadline-focused

• Comfortable learning new software

• Able to work independently

• Strong customer-service background

• Experienced working with computers and business systems

• Adaptable to remote work environments

COVER LETTER

Dear Hiring Manager,

I am writing to express my interest in the Delivery Driver position with Angel Delivery – DSP. I am dependable, hardworking, customer-focused, and comfortable working in a fast-paced environment. I would be excited for the opportunity to become part of your team and help deliver packages and smiles to Amazon customers throughout the Swedesboro/Logan Township area.

I understand that this position requires reliability, physical stamina, attention to detail, and excellent customer service. I am comfortable lifting packages up to 50 pounds, getting in and out of a delivery vehicle throughout the day, walking, and working independently while maintaining a professional attitude.

My previous experience has helped me develop strong organizational, communication, and problem-solving skills. I am also comfortable using computers and technology, including Microsoft Office, Google applications, inventory systems, and other software. I understand the importance of following instructions, managing time effectively, keeping accurate information, and completing tasks efficiently.

I take pride in being dependable and treating customers with respect. I would welcome the opportunity to bring my strong work ethic, positive attitude, and commitment to customer service to Angel Delivery.

Thank you for considering my application. I would appreciate the opportunity to discuss how my skills and experience could make me a valuable member of your delivery team.

Sincerely,

Anthony Kelly

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