Assistant Manager Retail and Customer Service

Sherrie Smith

Brattleboro, VT ***** +1-802-***-**** ***********@*****.***

Professional Summary

Skilled in personal hygiene assistance and emotional support, I significantly enhanced patient wellbeing caring for Laure Smith. Expertly balancing compassionate care with behavioral management, I also boosted safety and comfort. My adeptness in machine operation and customer service, honed at Puretin and Family Dollar, showcases a versatile skill set. Achievements include training peers and elevating patient independence, underlining my commitment to excellence and empathy in healthcare.

Work Experience

Assistant Manager

Dollar Tree Brattleboro, VT

October 2025 to Present

Opening and closing task money handling drop off deposit to bank manage store Price Chopper

Price Chopper Supermarkets Brattleboro, VT

October 2022 to December 2022

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Implemented effective upselling techniques to increase sales of promotional items or add-ons

• Collaborated with the store management team to resolve pricing discrepancies or product returns

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

Family Dollar Cashier

Family Dollar Pittsfield, ME

October 2020 to December 2020

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

PCA Personal Care Assistant

GT Independence Dexter, ME

December 2019 to February 2020

Cleaning meal prep transportation

Home Health Aide (HHA)

Interim HealthCare Greenfield, MA

May 2014 to April 2015

Bathing,meal preparation,cleaning,cooking,companionship, I was a supportive home health aid I work with clients with altimeter and dementia ran errands for client PCA Personal Care Assistant

Cerebral Palsy of Massachusetts Greenfield, MA

March 2008 to August 2010

House keeping, bathing, dressing,transportation, cooking preparing meals,medication reminders HHA

Interim Home Health

• Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.

• Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.

• Improved patient comfort by providing compassionate and attentive care in various daily activities.

• Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.

MACHINE OPERATOR

Puretin

• Followed detailed instructions to operate machines with accuracy and produce quality products.

• Set up and adjusted equipment and properly configured machines for daily operation.

• Complied with company and OSHA safety rules and regulations.

• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines. CASHIER

Family Dollar

• Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs.

• Worked flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. PCA

Laure Smith

• Assisted patients with daily living activities, promoting independence and wellbeing.

• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.

• Improved patient comfort by providing compassionate and attentive care.

• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents. CASHIER

Price Chopper

• Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs. Education

High school or equivalent

Learning Center Greenfield, MA

March 2004 to July 2005

High school or equivalent

Skills

Assistant manager experience Home Care Climbing Distribution center Personal hygiene assistance Retail math Convenience store experience English Behavior management Caregiving Dementia Care Attention to detail Meal Preparation Dietary Aide Experience Team leadership Retail Sales Vital Signs Customer communication Laundry Stocking Food Preparation Home Health Computer literacy Mobile devices Cash register Cleaning Experience Writing skills Food Service Computer skills Cash handling Emotional support Machine operation Customer service Relationship management Detecting counterfeit currency Senior Care Restaurant experience Computer operation Sales Maintaining an organized workspace Communication skills Hospitality Basic math ADLs Cash register operations Warehouse experience Cooking

Languages

English

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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