Virtual HR & Administrative Support Specialist

DEWI PRILANTI

HR & ADMIN PROFESSIONAL

Grapevine, TX +1-817-***-**** (Text) **********@*****.***

linkedin.com/in/dewiprilanti

PROFESSIONAL SUMMARY

• Global HR, People Operations, and administrative professional with 20+ years of experience across Asia in tech, consulting, and corporate environments.

• Skilled in onboarding, recruitment coordination, HR compliance, SOP and KPI development, and employee lifecycle support.

• Strong background in executive support, calendar and travel management, vendor coordination, and workflow optimization.

• Experienced in data accuracy, quality assurance, documentation management, and cross-functional collaboration.

• Native Indonesian and fluent English speaker with advanced proficiency in HRIS, Oracle, SAP, Microsoft 365, Google Workspace, and AI tools.

• Currently pursuing a Bachelor of Business Administration and U.S. HR certifications.

CORE SKILLS

• HR Operations • Onboarding • Employee Lifecycle • Recruitment Support • HR Compliance • SOP Development • KPI Tracking • Data Accuracy • Quality Assurance • Executive Support • Calendar Management • Travel Management • Vendor Coordination • Workflow Optimization • Cross-functional Collaboration • Microsoft Office 365 • Google Workspace • Oracle • SAP • HRIS • Zoom • Slack • Canva • E-signature Tools • AI Tools • Indonesian–English Bilingual

EMPLOYMENT HISTORY

Global Language System USA

Indonesian Interpreter (1099 Contractor) Dec 2025 – April 2026

• Provide Indonesian–English interpretation for government and corporate clients.

• Ensure linguistic accuracy, cultural nuance, and confidentiality.

• Manage sensitive information in compliance with data privacy protocols.

Mitra Profesi Indonesia, an agency for ASUS Technology Indonesia

Project Manager, Customer Experience & People Development Nov 2022 – Dec 2024

• Managed recruitment, onboarding, orientation, retention, and full employee lifecycle.

• Ensured HR compliance with internal policies and labor regulations.

• Improved HR workflows through cross-functional collaboration.

• Analyzed HR data and KPIs to strengthen reporting accuracy and operational decisions.

Ayam Berek Tegal, a co-owned F&B Indonesia

HR, Admin, Sales & Operations Lead Apr 2020 – Oct 2022

• Oversaw daily HR and administrative operations, including employee coordination and reporting.

• Supported business development and sales operations.

• Maintained documentation, scheduling, and operational workflows.

Multi Pangan Nusantara / Archipelago Multi Food Indonesia

Human Capital Manager Dec 2021 – Mar 2022

• Led talent acquisition, onboarding, retention, and HR operations.

• Ensured compliance with internal policies and labor regulations.

• Improved HR processes through collaboration with leadership teams.

Indosterling Asset Management Indonesia

Agency Manager Jul 2019 – Jul 2020

• Managed client portfolios and analyzed sales data to meet institutional targets.

MaeSa Consulting Indonesia

HR Consultant & Institutional Client Division Manager Jul 2017 – Jan 2019

• Developed HR systems, KPIs, and SOPs for institutional clients.

• Provided HR advisory and compliance support to management.

• Coordinated HR documentation and operational improvements.

Cloversoft Solutions Inc. Philippines

HR & General Affairs Division Head Jul 2016 – Jun 2017

• Directed HR operations, talent acquisition, onboarding, and employee lifecycle.

• Reduced employee turnover by 10 percent through engagement initiatives.

• Strengthened HR compliance and cross-department coordination.

CIMB Indonesia

HR Employee Services Manager Aug 2014 – Aug 2015

• Administered employee benefits and HR documentation for large workforce.

• Ensured compliance with corporate and government HR regulations.

• Supported HR operations, employee inquiries, and cross-department coordination.

HR Accounting Reviewer Aug 2011 – Aug 2014

• Reviewed HR accounting and payroll data with 100 percent accuracy.

• Ensured timely and compliant payroll reporting.

• Coordinated with Finance and HR teams to resolve discrepancies.

Executive Assistant to C-Suite Aug 2010 – Aug 2011

• Managed executive calendars, travel arrangements, and confidential correspondence.

• Coordinated meetings, vendor communication, and administrative workflows.

• Supported executive decision-making through organized reporting.

United Overseas Bank Indonesia

Senior Executive Assistant & Special Asset Management Staff May 2002 – Aug 2010

• Supported Board of Directors with calendar, travel, visa processing, and administrative tasks.

• Prepared operational procedures, reports, and documentation for asset management.

• Coordinated with internal departments and external stakeholders.

Dunkin Donuts Indonesia

Junior Accounting Jan 1998 – May 1998

• Performed daily accounting support and financial data entry.

• Assisted with reconciliation and basic financial reporting.

• Maintained accuracy in transaction records.

EDUCATION & CERTIFICATIONS

• Associate Degree in Accounting University of Tarumanagara, Indonesia (1994-1997) equivalent with US Standard Associate’s Degree

• Certified PHR (In Progress) • Master Human Resources (2021) • Basic Lean Six Sigma (2014) • Dale Carnegie Leadership Training (2014)

REFERENCES

David K. Heusler, MBA – Dean & Instructor, Pierce Mortuary College (USA) Email: ********@******.*** Phone: +1-945-***-****

Jean-Pierre Koudifo, MBA – CEO, Global Language System (USA) E: ******.*******@********************.*** Phone: +1-919-***-**** ext.103

Calvin Sudjana – Client Agency Director, ASUS Technology (Indonesia) E: ******@************.*** Phone: +62-877********

Reyhan Fauzan Salam – Customer Experience Specialist, ASUS Technology (Indonesia) E: *************@****.*** Phone: +62-813********

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