Microsoft Dynamics & Purview Fraud PM (RTR/W2)

Ken Kadota

*********@*****.***

REDMOND, WASH ***52

PROFESSIONAL SUMMARY:

Fraud detection via Dynamics 365 Fraud Protection, Fabric, Azure OpenAI Service

I have 3 years of experience implementing Microsoft Purview for Governance, Risk, and Compliance at KPMG and Microsoft Legal and Corp Affairs.

13 years of Product/Project management experience in the IT industry managing onshore and offshore teams. SCRUM Master Product-Project Management: Issues tracking Requirements gathering Project plans Epics-User stories

Dynamics 360 with Co-Pilot integrated via Fabric One Lake for enterprise wide for all governance engineering and marketing management.

Translating business processes into clear requirements, workflows, and user stories is what I have done for the last 10 years.

Data Center construction monitoring and coordination.

Leading MS Dynamics teams that use the following modules: Customer Journey Real Time, Project & Operations/ Customer Engagement, F&O, CE, SCM, Business Central.

D365 Sales and Marking modules

Used CoPilot Studio to create agents in Dynamics Development

I use Microsoft Purview as the central platform for managing data governance, risk, and compliance. It provides a unified portal for gaining visibility, protecting sensitive data, and managing regulatory requirements. 3 yrs

Supervised the Data Migration Project from on premise to the Microsoft Cloud using Azure Synapse Data Power Platform. ETL all data from disparate SQL Server sources into one Data Lake storage area

Power BI 7 years

SQL Server 10 yrs

Created Change Management board consisting of all lead stakeholders in AZURE DEVOPS

EDUCATION:

BS Information Science UC Irvine

PROFESSIONAL EXPERIENCE:

KPMG 10/2024 - Present

Sr Product /Project Manager ->Dynamics Project Operations/Sales/ Marketing Journey Lead the team of onshore and offshore Directors, PM, and engineering using Dynamics Project Operations

Implemented Fraud detection via Dynamics 365 Fraud Protection, Fabric, Azure OpenAI Service.

I have used Microsoft Purview for Governance, Risk, and Compliance at KPMG and Microsoft Legal and Corp Affairs collaboration.

Dynamics 360 with Co-Pilot integrated via Fabric One Lake for enterprise wide for all governance engineering and marketing management.

Translating business processes into clear requirements, workflows, and user stories is what I have done for the last 10 years.MS Dynamics Sales/Marketing module -Customer Insights Journey for trigger-based creation of segments, campaigns, Lead qualifying.

Used CoPilot Studio to create agents in Dynamics Development

Tracking Data Center build out progress.

Microsoft AI via Machine Learning Studio, Copilot Studio, and Azure AI Foundry. Implemented Copilot Studio and to create conversational Bots.

Collaborated with the Executive audience to lead the migration to the Azure Power platform.

Directed the creation of Support and Change Management office.

Used Microsoft Purview as the central platform for managing data governance, risk, and compliance

Used Microsoft Dynamics Sales as well as Marketing module to track sales and campaigns

Starbucks Headquarters Seattle WA 7/2022 – 10/2024

Sr. Product/Project Manager

Implemented Fraud detection via Dynamics 365 Fraud Protection, Fabric, Azure OpenAI Service

I have used Microsoft Purview for Governance, Risk, and Compliance at KPMG and Microsoft Legal and Corp Affairs collaboration.

Dynamics 360 with Co-Pilot integrated via Fabric One Lake for enterprise wide for all governance engineering and marketing management.

Translating business processes into clear requirements, workflows, and user stories is what I have done for the last 10 years. Implemented Copilot Studio and AI Foundry to create conversational Bots.

Managed a direct reports organization of 2 Project managers and 9 Program managers advised team on Dynamics Project Operations/ F&O/ SCM/Marketing Journey, Business Central at the architect level. Conducted training and coordination of this business group.

Data Center construction monitoring and coordination.

Promoted Program management roadmap

Organized stakeholders to enhance the Program plan.

Used Microsoft Purview as the central platform for managing data governance, risk, and compliance

Microsoft Surface group Redmond WA 8/2021- 7/2022

Principal Product/Project Manager /Architect /Dynamics Project Operations

Senior Administrator of the Business Unit Calendar ROB

As Senior Program manager directed over a dozen direct reports both on campus and offshore is common to all senior managers like me. At Surface group I managed 5 Project managers and 7 Program managers. Training and coordinating direct reports, I use enterprise tools to communicate with my subordinates through SharePoint, Outlook, and Azure Devops. I train engineering staff on the use of Power Automate.

Advised team on Dynamics F&O, SCM, Retail, Marketing Customer Insights, and Business Central at the architect level.

Supported Director and Gen Manager audience with Power BI reports.

In charge of managing ROB Calendar of Meetings. Project management of communications, budget and milestones.

Supporting all HR and Engineering Business Central Reporting.

Approving onboarding of employees to SharePoint site and Teams site

Microsoft Ontario Canada – Principal Project Mgr. / Architect Dynamics [F&O_CE] / 5/2020 – 1/2/2021 [Aditi consulting]

Principal Product/Project Manager Dynamics [F&O_CE]

Led the Program roadmap Team that included enhancements, and channel marketing using Dynamics Project Operations/ F&O/

Built Azure DEVOPS instance for Change management, Project management and Support issues tracking.

Conducted Produce design meetings. And Marketing collateral development

MS Federal Government Data Center Build out 11/2019 -5/2020 [Accenture consulting]

Principal Program/Project Manager [contractor]

I was responsible for Support level 2 for Azure Government physical Data Center. I specialized in Logic Apps, SQL Server and Power Automate configuration.

I created reports that measure the rate of incidents to clients and their response time

Microsoft Artificial Intelligence group 4/2019 – 7/19/2019 [Managed Harvey Nash consulting]

Principal Program Manager [contractor]

Azure Active directory and Federation Services.

My role as Scrum Master Project manager for the Surface group in their efforts to onboard Dynamics Supply Chain project management module. Coordinating stakeholders to gather requirements for the Project.

Developed Change Management process consisting of all lead stakeholders in SharePoint.

Power Apps [Model and Portal] PowerBI Power Automate Flow Forms Pro No-code Developer.

Deploying Azure services to the Government Cloud. Logic Apps Integration Services, Blue Prints, Event Hubs.

Surface Group PM - Serving as Power Platform developer for Power Automate Power Apps Forms Pro

Gathering user stories for Dynamics 365 Supply Chain/CRM integration.

Preparing for the onboarding of the team to Dynamics.

Created MS forms and Power Automate flows to connect apps to SharePoint lists

Microsoft Machine Learning Studio non code development platform

Tracking Issues and customer feature requests in DEVOPS (Forums GitHub, Stack Overflow, User voice)

Created Power BI reports.

Requirements for documentation for new interface

Workflow documentation for all team members

Microsoft Azure 7/2017– 1/2019 Redmond WA

Azure Stack Azure Forecast Programion

Principal Program Management [contractor]

Scrum Master

Power BI Report Developer analyzing user surveys for CVP executive level audience.

1 yr. Azure hardware software Supply Chain tracking

Bug Triage/Tracking using DEVOPS

Provided technical writing and business workflow documentation. A series of Playbooks which documents Business and Engineering workflows for the Artificial Intelligence & Research group.

SharePoint used to communicate requirements and Business calendar of deliverables

Publish monthly hardware procurement forecasting reports for Azure worldwide.

Manage the ROB calendar so that all stakeholders are on sync.

Investigate all issues and file bug reports in Visual Studio Online.

Citrix 10/2012 – 6/2017 Redmond WA

Dir. HR Project Management

Created Change Management Board at Citrix

Served as SharePoint Admin Creating Sites, Subsites, granting permissions, Customizing site format.

Project managed reporting Dissolution process of acquired companies to IRS and Wash Secretary of State

Revenue recognition reporting.

Azure on-boarding to Dynamics AX 2012 R3 > Dynamics AX ERP/ CRM module

Built out the PMO team for the HR, Accounting and Development groups using hybrid Agile.

Coordinated program development schedules from Marketing Proof of Concept > Development > Test > UAT > Release.

Point of contact for cross group collaboration.

Determined root cause and work stream documentation.

Organized business, development and test requirements so that it rolled up to executive initiatives with vertical and horizontal dependencies.

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