Entry-Level Customer Service and Operations

NEVAEH MILA

Atlanta, GA 561-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dependable and adaptable entry-level professional with experience in customer service, food service, phone support, scheduling, and day-to-day operations. Strong communicator with experience assisting customers, handling multiple priorities, maintaining organized work areas, and learning new systems quickly. Seeking an opportunity in warehouse, fulfillment, customer service, office support, retail, or operations.

CORE SKILLS

Customer Service • Phone & Front Desk Support • Order Fulfillment • Picking, Packing & Stocking • Inventory & Organization • Scheduling • Data Entry • POS & Cash Handling • Computer Skills • Microsoft/Google Tools • Communication • Teamwork • Time Management • Attention to Detail

PROFESSIONAL EXPERIENCE

Customer Relations Specialist Let's Get Body LLC Atlanta, GA 2025–2026

• Answered customer calls and messages and provided helpful, professional responses.

• Assisted customers with product/service questions and recommendations based on their needs.

• Scheduled consultations and maintained organized customer information.

• Managed multiple customer requests while maintaining a positive and professional experience. Personal Care Assistant (PCA) — Onboarding Completed Divine Angels Home Care Atlanta, GA 2025–2026

• Completed required onboarding and orientation for PCA employment.

• Prepared to support clients with dependable, respectful, and safety-focused care.

• Followed company procedures and completed required employment documentation and training steps. Host Krave Atlanta, GA 2024–2025

• Greeted guests, managed seating flow, and helped create a welcoming customer experience.

• Answered questions, communicated with servers and kitchen staff, and handled multiple priorities.

• Maintained an organized front-of-house area during busy shifts. Server Waffle House Atlanta, GA 2023–2024

• Provided fast, friendly service while accurately taking orders and processing payments.

• Handled multiple tables and customer requests in a high-volume environment.

• Maintained clean, organized work areas and worked closely with team members. Team Member Whataburger Atlanta, GA 2022–2023

• Provided customer service, processed orders and payments, and supported daily restaurant operations.

• Maintained cleanliness, restocked supplies, and followed food-safety and workplace procedures.

• Worked efficiently with team members during high-volume periods. Team Member Chick-fil-A Atlanta, GA 2021–2022

• Delivered friendly customer service and supported front-of-house operations.

• Took orders, handled payments, maintained cleanliness, and assisted teammates as needed.

• Followed company standards for service, accuracy, and professionalism. EDUCATION

Kennesaw Mountain High School — Kennesaw, GA High School Diploma, May 2026

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