Medical Assistant & Store Management Experience

**/**** -

Current

Medical Assistants

Steady Hand Phlebotomy LLC, Gainesville, FL

Greet patients and assist them with completing necessary forms and documentation. Measure and record vital signs, such as blood pressure, temperature, and pulse. Prepare patients for examinations and assist physicians during procedures. Schedule appointments and manage patient flow to ensure efficient office operations. Maintain accurate and up-to-date patient records in compliance with HIPAA regulations. Handle billing and insurance claims, ensuring proper documentation and follow-up. Collect and prepare laboratory specimens, such as blood and urine samples, for testing. Perform basic laboratory tests and assist with the preparation of specimens for transport to external laboratories. Administer medications as directed by a physician, including injections and oral medications. Educate patients about their medications, including dosages, side effects, and proper usage. Serve as a liaison between patients and healthcare providers, ensuring clear communication. Maintain cleanliness and sterilization of the work environment to ensure patient safety. 03/2022 -

01/2024

Store Manager

Huddle House, Starke, FL

Trained and developed a team of employees, improving efficiency and teamwork.

Managed daily operations; reducing average service time by and increasing customer satisfaction scores.

Introduced inventory management protocols, decreasing food waste. Supervised of daily operations and efficient service. Recruited, trained, and supervised cooks, servers and support staff. Ensured high level of customer satisfaction by resolving customer complaints quickly.

Minimized waste, order products and maintain stock levels. Joann Walker

22101 SE 1st Street, Lawtey, FL 32058

Phone: 904-***-****

Email: **********@*****.***

Objective

To obtain a Medical Assistant position in a dynamic healthcare organization utilizing my clinical and administrative skills to contribute to the delivery of quality patient care. Ability Summary

Collaboration with and support for doctors and physicians patient interactions, communications, and assessment Patient diagnosis and treatment planning Electronic medical records and EMR systems administration Patient confidentiality and patient advocacy in a trust-based environment Medical supplies preparation, monitoring, and stock management Surgical support and assistance.

Employment History

04/2017 -

10/2021

General Manager

Harry A's Restaurant, Apalachicola, FL

Trained and developed a team of employees, improving efficiency and teamwork.

Managed daily operations, reducing average service time by and increasing customer satisfaction scores. Introduced inventory management protocols, decreasing food waste.

Managed budgets, payroll, and inventory within or under targets, saving the company annually.

Increased operational profitability through cost-saving measures and efficient staff scheduling.

Reviewed financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Directed and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution or products.

Prepared staff work schedules and assign specific duties. Managed records required by government agencies regarding sanitation or food subsidies.

Diploma

High School Diploma

Apalachicola High School, FL

CPR and First Aid

Safe SERV Certification

12/2024 Medical Assistant

Steady Hands

10/2024 HIPAA

Steady Hands

10/2024 Phlebotomy

Steady Hands

References Available on Request

Education History

Occupational Licenses, Certificates and Training

Detailed References

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