Executive HR Leader & Organizational Development

SHEILA BIERMANN, MBA

EXECUTIVE HUMAN RESOURCES LEADER

Strategic HR Consultant Executive HR Business Partner Organizational Development Massachusetts 413-***-**** **************@*****.*** linkedin.com/in/sheilabiermann EXECUTIVE PROFILE

Executive Human Resources leader with 15+ years of progressive leadership partnering with CEOs, ownership teams, and senior executives to build stronger organizations through people strategy, organizational development, employee relations, compliance, and workforce planning. Trusted advisor with experience supporting organizations of up to 1,200 employees, directing operating budgets up to $12 million, and leading teams of up to 10 direct reports. Known for building scalable HR infrastructure, strengthening leadership accountability, navigating complex employee matters, and guiding organizations through growth, restructuring, acquisitions, and change. CORE EXPERTISE

Executive HR Leadership • Strategic HR Business Partnership • HR Consulting • Organizational Development • Employee Relations & Investigations • Talent Acquisition • Workforce Planning • Performance Management • Leadership Development • Compensation & Classification • Benefits Administration • Employment Law & Compliance • ADA • FMLA • FLSA • OSHA • Workers’ Compensation • Multi-State HR • Change Management • Policy & SOP Development SELECTED EXECUTIVE IMPACT

Built and modernized HR infrastructure, policies, SOPs, onboarding/offboarding programs, performance processes, and compliance frameworks supporting scalable growth.

Partnered directly with CEOs and executive teams on workforce strategy, organizational design, compensation, employee relations, leadership decisions, and business transformation.

Led organizations through startup growth, restructuring, acquisitions, executive transitions, and multi-state operations while strengthening accountability and reducing organizational risk.

Improved onboarding effectiveness by 50%, compliance accuracy by 25%, processing speed by 40%, and employee retention by 35% through targeted process and workforce initiatives. EXECUTIVE LEADERSHIP EXPERIENCE

Human Resources Director AIM HR Solutions 2026–Present Provide strategic HR leadership and consulting to multiple client organizations, partnering with executive teams to strengthen people operations, compliance, organizational effectiveness, and scalable HR infrastructure.

Advise CEOs, CFOs, business owners, and senior leaders on employee relations, organizational design, workforce planning, compensation, performance management, leadership development, and employment risk.

Build and modernize HR infrastructure including handbooks, policies, SOPs, onboarding and offboarding programs, job descriptions, offer documentation, records practices, and compliance processes.

Lead complex employee relations matters, workplace investigations, corrective action, leave administration, workers’ compensation, unemployment matters, and separation planning.

Guide multi-state compliance involving ADA, FMLA, FLSA, OSHA, Form I-9, wage-and-hour requirements, personnel records, and related employment practices.

Conduct compensation and classification reviews; advise leaders on promotions, pay decisions, exempt/nonexempt status, organizational structure, and defensible employment decisions.

Partner with recruiters, payroll professionals, benefits brokers, insurance carriers, and employment counsel to resolve issues and improve HR service delivery across client organizations. Senior Director of Operations & Human Resources Minder Memory Center 2022–2026 Led Human Resources and cross-functional operations for a multi-state organization, aligning workforce strategy, compliance, employee experience, and operational execution with executive priorities.

Directed HR operations for 100+ employees across multiple states, including employee relations, talent acquisition, onboarding, performance management, compliance, and workforce planning.

Partnered with executive leadership through growth and restructuring, strengthening leadership accountability, communication, organizational consistency, and employee engagement.

Oversaw Billing, Clinical Operations, Customer Service, Compliance, and Sales, integrating people and operational strategy across remote teams.

Redesigned onboarding and workforce processes, contributing to a 50% improvement in onboarding effectiveness and stronger new-hire readiness.

Implemented compliance and process improvements that increased accuracy by 25% and accelerated processing by 40% while supporting organizational growth.

Senior Director of Business Operations & Human Resources Golden Health 2019–2022 Provided executive HR and operational leadership during significant organizational growth and transformation, with responsibility for workforce strategy, compliance, employee relations, and organizational effectiveness.

Led organizational restructuring and workflow redesign that improved efficiency, strengthened accountability, and supported sustainable business growth.

Directed HR operations, employee relations, recruiting, compliance, and workforce planning while serving as a strategic partner to executive leadership.

Implemented retention and workforce initiatives that improved employee retention by 35% and strengthened team stability.

Reduced operating costs by 20% through process optimization, resource alignment, and stronger cross-functional operating discipline.

Executive Director of Operations & Human Resources New England Medical 2015–2019 Helped scale a startup organization into a multimillion-dollar operation by building the people, process, and operational infrastructure required for sustained growth.

Built HR systems spanning recruiting, onboarding, payroll, employee relations, compliance, workforce planning, and policy development during rapid expansion.

Partnered with executive leadership on business growth, organizational design, talent strategy, and operational priorities.

Developed scalable processes and workflows that improved efficiency, accountability, and organizational stability.

Established strategic partnerships and referral relationships that supported market expansion and long-term revenue growth.

TECHNOLOGY & HR SYSTEMS

Paychex Flex • HRIS and Applicant Tracking Systems • Microsoft 365 • LinkedIn Recruiter • Indeed • Payroll and Benefits Administration Platforms • Learning and Performance Management Systems EDUCATION

Master of Business Administration (MBA) — Western Governors University Bachelor of Science, Business Management — Western Governors University Associate of Science, Health Sciences — Springfield Technical Community College PROFESSIONAL AFFILIATION

Western Mass Referral Exchange — Member

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