Customer Support Executive & Team Leader

CUSTOMER SUPPORT EXECUTIVE

VASU

GUPTA

CONTACT

INFORMATION

B ********@*****.***

C) India

(J +917*********

SKILLS

Communication

Empathy

Problem--soMng

Leadership

Coaching

Time-management

Conffict-resolution

Decision-making

LANGUAGES

• English and Hindi I Advanced

SUMMARY

Dynamic customer support executive with proven leadefShip skills, adept at enhancing team performance and drtvlng customer satisfaction. Committed

to

fostering a collaborative environment.

leveraging dala-driven

strategies to

optimize processes and deliver exceptional service. Ready

to lead teams

towards achieving organizational goals

and

exce-eding client expectations.

Results-oriented customer support leader with extensive experience in managing teams and improving sefVice delivery. Skilled in conflict resolution and customer engagement.

I

aim to

build

a strong support cutture that

prioritizes customer needs while mentoring team mffl\Mrs for growth and excellence in service.

Dedicated customer supper\ professional with a strong lrack

re-cord

in

team

leadership and operational etf,ciency. Passionate about implementing innovative solutions to elevate customer experiences and support team development. Eager

to

utilize

my

slc.Jlls

to

Inspire a ~orming team and

enhance overall servk:e quality.

Strategic customer support executive with a solid background in

team

management and customet" rtlationship building. Focused on using anatytics and feedback to drive continuous lmprovement in fff'Vk:e processes. Eager to

lead a dynamk: team that J)fioulizes customer satisfac1ion and operational success.

EXPERIENCE

CUSTOMER

SUPPORT

EXECUTIVE

Task.us. Chandigarh India I Aug 2022 • Dec 2025

• Delivered exceptional customer

serv1ce

by efficiently resolving inquiries and

complaints. enhancing overall client satisfaction

• Managed high-volume inbound and oulbound calls wh,le maintaining a posItIve and p<ofessional demeanor

• Ut1hzed

CRM

software

to

track cusIomer 1nte,act10ns and ensure tunely follow- up and issue resolution

Contact this candidate