Remote Data Entry Specialist Resume
Resume:
Melissa Hunter
+1-405-***-**** • *************@*****.*** • Moore, OK
https://linkedin.com/in/melissa-hunter5674
Summary
Highly focused Data Entry professional with over 15 years of experience in administrative support and remote operational environments. Proven typing proficiency and basic PC skills utilized to manage high-volume input tasks with extreme accuracy.
Work Experience
Administrative Assistant August 2024 – April 2026
PROFESSIONAL TRAVEL CENTER, HOUSTON, TX
Executed high-volume data entry tasks in a remote work environment while maintaining a 100% focus on accuracy.
Input critical customer information into the central database, ensuring data integrity for all travel records.
Typed and sent welcome email communications to new customers, facilitating a professional first point of contact.
Created daily payment audit reports by extracting and verifying data from multiple financial sources.
Maintained client communication via phone and email to document customer experiences and input feedback into company systems.
Financial Services Representative September 2023 – December 2023
ADVANCED CALL CENTER TECHNOLOGIES, NORMAN, OK
Input payment processing data for incoming client calls, resolving account inquiries with a focus on speed and accuracy.
Typed accurate account updates and processed various payments while following strict compliance and company policies.
Resolved complex account questions including password resets and address changes through rapid data input.
Directed calls to appropriate departments while maintaining focus on reducing call handling time and data logging errors.
Warehouse Associate November 2020 – January 2021
AMAZON, OKLAHOMA CITY, OK
Sorted packages and input tracking data to maintain timely order fulfillment in a fast-paced logistics environment.
Focused on secure pallet preparation and logistics data entry to ensure safe and accurate transportation of goods.
Input dock location data and moved pallets using a pallet jack to increase overall workflow efficiency.
Audited pallets and typed reports on package arrangements to reduce shipping errors and improve data accuracy.
Technical Support July 2017 – March 2018
CONDUENT (APPLE), YUKON, OK
Input inbound support requests into CRM systems while providing technical assistance for Apple products.
Typed detailed technical resolutions for customer issues, enhancing user satisfaction through focused problem-solving.
Delivered high-quality customer service by maintaining a focus on performance metrics and data entry standards.
Emailed setup guides and typed step-by-step instructions to guide customers through new product onboarding.
Collection Agent January 2014 – June 2017
GC SERVICES, OKLAHOMA CITY, OK
Contacted customers regarding past due accounts and typed detailed notes on payment arrangements to increase recovery.
Input negotiated payment agreements into the financial system, ensuring accurate tracking of delinquent accounts.
Corrected customer account data and updated balances to ensure total compliance with federal regulations.
Maintained a high level of focus during client communication to resolve disputes and update record accuracy.
Administrative Assistant March 2005 – September 2011
THE PRODUCT CENTER, HOUSTON, TX
Typed and designed promotional materials in MS Word to support high-volume marketing initiatives.
Emailed marketing materials to prospective customers while maintaining organized outreach databases.
Input and tracked customer responses in MS Excel and MS Access to improve campaign data effectiveness.
Resolved customer complaints via email and phone, documenting all resolutions in the company CRM.
Managed office inventory by inputting supply orders and tracking shipment data to maintain daily operations.
Education
Diploma in Computer Information Systems August 1984 – May 1988
Moore-Norman Technology Center, Norman, OK
High school diploma August 1984 – May 1988
Moore High, Moore, OK
69 Credit Hours in Paralegal Program
Oklahoma Junior College, Oklahoma City, OK
Additional Skills
Data Input & Typing: Data Entry, Typing Proficiency, 30+ WPM, Accuracy & Speed, High-Volume Data Input, Word Processing
Technical & Software: Basic PC Skills, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Outlook, CRM Software, Windows, Computer Literacy
Remote & Professional Skills: Remote Work, Stable Internet Connection, Focus and Attention to Detail, US Resident, Time Management, Email Correspondence, Client Communication
Administrative & Support: Account Reconciliation, Payment Processing, Clerical Experience, Multi-line Phone Systems, Customer Service, Conflict Resolution
References
Heather Baker
Professional Travel Center
Amy Johnson
Professional Travel Center
Languages
English
Additional Information
Authorized to work in the US for any employer
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