Bilingual Substitute Educator and Classroom Manager
Resume:
CONTACT
Address : Midway City, OK *****
Phone : 956-***-****
Email : **************@*****.***
WWW : Bold Profile
SKILLS
• Computer skills
• Flexibility
• Parent-teacher communication
• Student engagement
• Special education
• Art instruction
• Language arts instruction
• Physical education instruction
• Foreign language instruction
• Classroom management
• Discipline
• Adaptable
LANGUAGES
English
Spanish
Native or Bilingual
Italian
Limited Working
PROFESSIONAL SUMMARY
Dynamic educator with a strong focus on student engagement and classroom management. Experienced in adapting instructional strategies to meet diverse learner needs, fostering inclusive and positive learning environments. Type 65 wpm, fluently bilingual in both English and Spanish, experience with answering phones, taking and transferring calls, multitasking, works well under pressure.
WORK HISTORY
Permanent Building Substitute Teacher, 10/2024 to Current Edustaff - Midwest City, OK
Online Grocery Associate, 10/2022 to 10/2024
Walmart Neighborhood Market - Midwest City, OK
Delivered engaging instruction across diverse subjects to foster student learning and participation.
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Adapted lesson plans to meet varied student needs, ensuring an inclusive classroom environment.
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Implemented classroom management techniques to maintain a positive and productive learning atmosphere.
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Collaborated with educators to develop tailored instructional strategies for individual students.
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Assisted in assessing student performance and providing constructive feedback to support academic growth.
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Developed strong relationships with students, parents, and staff to encourage a supportive educational experience.
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Managed classroom behavior effectively, creating a positive and focused learning environment for all students.
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Utilized technology tools such as interactive whiteboards and digital resources to enhance student engagement and understanding of course material.
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• Supervised lunchroom and recess activities.
• Followed lesson plans designed by absent teachers. Kept students on-task with proactive behavior modification and positive reinforcement strategies.
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• Enforced school and class rules to maintain order in classroom.
• Collaborated with other educators to plan and review instruction. Streamlined online order fulfillment processes to enhance customer satisfaction and reduce delivery times.
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Coordinated inventory management, ensuring accurate stock levels and minimizing discrepancies.
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Trained new associates on operational procedures and safety protocols to promote a safe work environment.
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KATHERINE CARTWRIGHT
Server and Cashier, 06/2021 to 11/2022
La Greek - Midwest City, OK
Processed customer orders efficiently using Walmart's proprietary software systems for tracking and documentation.
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Monitored product quality and freshness, implementing corrective actions as necessary to maintain standards.
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Collaborated with team members to optimize workflow, enhancing overall productivity in the online grocery department.
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Assisted in managing supply chain logistics, contributing to timely restocking of popular items to meet demand.
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Implemented best practices for picking and packing orders, improving accuracy and reducing errors in deliveries.
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Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
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Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
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Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
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• Tracked substitutions and informed customers of changes. Helped customers locate products and checked store system for merchandise at other sites.
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Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
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• Consistently met deadlines and quality goals for accuracy and timeliness. Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
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Contributed to a positive work environment through effective communication and teamwork among fellow associates.
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Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
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Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
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Enhanced the online shopping experience for customers with timely order processing and communication.
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Maintained tidy and clean work areas to promote optimal productivity and safety standards.
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Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
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• Trained and mentored new staff on menu offerings and service standards. Collaborated with kitchen team to ensure timely food preparation and delivery.
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Managed multiple tables efficiently during peak hours, maintaining high- quality service.
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Contributed to menu development by providing feedback based on customer preferences.
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Served food and beverages promptly with focused attention to customer needs.
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• Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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Customer Service Cashier, 05/2020 to 06/2021
Douglas Donuts - Midwest City, OK
Maintained a clean and orderly dining area for an enjoyable guest experience.
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Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
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• Bussed and reset tables to keep dining room and work areas clean. Maintained clean and organized dining areas to uphold restaurant hygiene standards.
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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
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Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
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Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
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Explained menu items and suggested appropriate options for food allergy concerns.
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• Used slow periods to restock supplies, ice, trays, and delivery bags. Built rapport with guests to enhance their dining experience and encourage return visits.
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Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
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Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
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Answered customers' questions, recommended items, and recorded order information.
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Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
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• Processed orders and sent to kitchen employees for preparation. Handled multiple payment methods securely, minimizing discrepancies and potential losses.
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Performed cash, card, and check transactions to complete customer purchases.
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• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Processed customer transactions accurately using point-of-sale systems.
• Provided exceptional service to enhance customer satisfaction and loyalty.
• Managed cash handling procedures to ensure financial accuracy and security.
• Trained new staff on operational procedures and customer service standards. Resolved customer inquiries and complaints efficiently, maintaining positive relations.
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Collaborated with team members to maintain a clean and organized work environment.
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Maintained a clean and organized workspace, promoting a welcoming environment for customers.
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Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
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• Processed customer orders and accurately handled payment transactions.
• Counted money in drawers at beginning and end of each shift. Developed and managed relationships with customers to increase customer loyalty.
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Substitute Teacher, K-12, 12/2019 to 03/2020
Mid-Del Schools - Midwest City, OK
Substitute Teacher, 08/2018 to 05/2019
Hinton Public Schools - Hinton, OK
Sales Associate, 06/2011 to 07/2017
Famous Footwear Outlet - Mercedes, TX
• Answered product questions using knowledge of sales and store promotions. Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
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• Utilized POS system to handle customer cash and credit card transactions. Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
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Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
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• Used POS system to enter orders, process payments and issue receipts.
• Facilitated engaging lesson plans for diverse K-12 student populations. Adapted instructional materials to meet individual student needs and learning styles.
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Maintained classroom discipline and a positive learning environment during teacher absences.
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Collaborated with full-time teachers to ensure continuity of education and support for students.
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Facilitated classroom management strategies to create engaging learning environments.
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Developed and implemented lesson plans in alignment with curriculum standards.
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Adapted instructional materials to meet diverse student needs and learning styles.
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Monitored student progress and provided constructive feedback to enhance academic performance.
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Assisted customers in selecting footwear, providing personalized recommendations based on needs and preferences.
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Managed inventory levels, ensuring optimal stock availability and organized displays to enhance customer experience.
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Trained new team members on sales techniques and product knowledge, fostering a collaborative work environment.
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Implemented visual merchandising strategies to attract customers and increase foot traffic in the store.
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EDUCATION
Medical Information Technology : Medical Information Technology And Transcription
Texas State Technical College - Harlingen
High School Diploma, 05/2001
San Benito High School - San Benito
Active on JV and varsity tennis team, varsity acapella choir, colorguard team, and dance team.
INTERESTS
• Avid Reader
• I enjoy helping others and giving back to the community.
• Cooking
• Dancing
Enjoy participating in zumba fitness and dance cardio for overall physical and mental well-being.
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• Baking
• Gym Workouts
• Music
• Watching Movies and TV Shows
• Learning new cooking techniques and expanding my culinary skills.
• Animal Care
• I enjoy cooking for friends and family gatherings.
• Fashion and Style
• Swimming
• Astrology
• Wine Tasting
• I like trying new recipes and food trends.
• Drawing and Painting
• Animal Welfare Advocacy
• Dance
• Fashion
• Creative Writing
REFERENCES
Ginger S. Swears
Carlisle Elementary School
Carlisle, Arkansas
Samantha Webb
Walmart Neighborhood Market
Oklahoma City, OK
Ted Oh
La Greek LLC
Midwest City, OK
Contact this candidate