Operations Manager and Restaurant General Manager

More Section - Resume Now

SUMMARY

Talented Operations Manager bringing 23+ years of experience and demonstrated record of ‘accomplishment in

fixing stores that have fallen below company standard. Pro;

'mprovements and team leadership based on operational s:

"cient in operational enhancements. quality

trategies. Cross-functional collaborator well-versed

In developing successful teams and Motivating employees to meet individual and team objectives.

SKILLS

* Product management Management

* Delegation Staff development

* Dedicated Policies and procedures Quality assurance and control

implementation

. Performance reporting

. Incidents management

. Staff training and development

. Team Building/Leadership

Customer relationship management

Performance management

Continuous improvements

Business Planning

Communication improvements

2 Social media marketing Microsoft Office expertise

e Staff retention . Project management abilities

Oo Business and Operations Management . Quality assurance controls

- Health and safety compliance

Goal attainment

EXPERIENCE

Operations Manager / Sandvig Construction - Eau Claire, WI 12/2019 - 06/2020

s Utilized the multiple features of Buildertrend's (Construction Management Software) to assist with

administrative and marketing functions.

* Generated sales through prompt lead management and consistent follow through

Assisted in the success from the annual Home and Garden Tradeshow appearance.

Assisted with all Human Resources and personnel functions.

* Maintained cleanliness and organization of office, bathrooms and shop area.

. Pre and Post construction Clean up at the various job sites.

Restaurant General Manager / Hardees - Eau Claire, WI 01/2019 - 11/2019

. Responsible for all restaurant-related functions, Systems and operations at all times.

. Ensuring health department compliance by managing and enforcing procedures related to food safety.

fe Enrolled in Food Safety Certification for Managers.

. Ensures that Company personnel policies and procedures are complied with at all times.

. Responsible for the restaurant maintaining sales and profit expectations.

. Achieve by producing high quality food and excellent Customer service.

Front House Manager / Dana's Grill and Sportsbar - Eau Claire, WI 04/2016 - 04/2017

. Hiring and on boarding bartenders and waitstaff, Discipline, Terminating

. Advertising and creating and running promotions to drive sales and morale.

. Training, coaching and developing staff.

. Maintaining and monitoring esthetics and inventory of business,

. Performed Closing bartender, cook and server duties as necessary.

Assisted in ensuring food safety compliance was met.

a

&

Kitchen / Westhill Bar and Grill - Chippewa Falls, WI 06/2015 - 04/2016

u Prep and cook for very fast paced bar and grill.

. Restaurant featured homemade pizzas and Friday Fish Fry.

Assisted with kitchen management.

. Ordering and managing stock levels,

. Managing daily specials based on levels.

Ensured health department compliance is met by managing food Safety and handling procedures in bar

and restaurant

Ow.com/build-resume/add-section

Contact this candidate