Federal IT Analyst & Uber Driver Courier
Resume:
Resume for:
Earl T. Jordan
Fort Mill, South Carolina 29707
Contact Information:
Home Phone Number: 803-***-****
Cell Phone Number: 803-***-****
Email: ****.**********@*****.***
Work Experience: February 1, 2021 to Present:
Business Analyst
OCTO-IBM
Columbia, SC 29201
Business Phone Number: 803-***-****
Position Duties:
Rehired as a contractor to the Federal Acquisition Service, General Services Administration
to provide subject matter expertise to modernize COBOL applications residing on a UNISYS
Mainframe Computer.
Work Experience: January 13, 2014 to November 05, 2018:
Senior Business Application Programmer
Lockheed Martin
Arlington, Virginia 22202
Business Phone Number: 703-***-****
Position Duties:
Rehired as a contractor to the Federal Acquisition Service, General Services Administration
to provide subject matter expertise to develop an Order Management System. The specific duties were to provide guidance and write documentation to ensure the system was developed
and aligned with the best possible practice and need of the organization.
Work Experience: September 29, 1996 to November 30, 2013:
Information Technology Specialist, GS 14, Step 7 (Retired from GSA on November 30, 2013)
FAS Office of the Chief Information Office
Arlington, Virginia 22202
Immediate Supervisor: Mark Zenon, 703-***-****
Position Duties:
Managed and performed duties involving various phases in the established IT specialty areas.
The Application Software referenced below are COBOL applications residing on a large scale UNISYS Mainframe Computer.
Policy and Planning: Provides management information and assistance used to plan and
manage the overall and day-to-day IT related work for FAS Information and assistance
including strategic planning, workforce planning, policy, standards development, resource
management, auditing, and information security. Functions include assessing policy needs
and making recommendations in developing policies to govern IT activities, providing policy
guidance to IT management, other staff members and customers, defining current and future
business environments, conducting audits of IT programs and projects; and ensuring the
rigorous application of information security. Security: Ensures the confidentiality, integrity, and
availability of systems, networks, and data through the planning, analysis, development,
implementation, maintenance, and enhancement of information systems security programs,
policies, procedures, and tools. Systems Analysis: Work that involves analytical processes to
the planning, design, and implementation of new and improved information systems to meet
the business requirements of customer organizations. Common functions are performing need
analysis to define opportunities for new and improved business process solutions, consulting
with customers to identity and specify requirements, developing the overall functional and
system requirements and analysis, preparing business cases for the application of IT solutions,
defining systems scope and objectives, developing cost estimates, ensuring the integration of
all system components, planning system implementation, and ensuring the application of
information security/information assurance polices, principles, and practices to the system
analysis process. Application Software: The design, documentation, development, modification, testing, installation, implementation, and support of new and existing application software. Common duties are: analyzing and refining systems requirements, translating system requirements into application prototypes, planning and designing system architecture, writing,
debugging, and maintaining application code, determining output media formats, designing
user interfaces, working with customers to test applications, assuring software and systems
quality and functionality, integrating hardware and software components, writing and maintaining program documentation, evaluating new applications software technologies, and
ensuring the application of information assurance policies, principles, and practices to the
delivery of application software services. Customer Support: Duties that include the planning
and delivery of customer support services, including installation, configuration, troubleshooting,
customer assistance and training, in response to customer requirements. Common duties are
diagnosing and resolving problems in response to customer reported incidents, researching,
evaluating, and providing feedback on problematic trends and patterns in customer support
requirements; developing and managing customer service performance requirements, developing customer support policies, procedures, and standards; providing customer training.
FSS-19 Applications: During this tenure I managed the following FSS-19 modules: Procurement, Contract Management, Inventory Management, Supply Distribution, TARPS,
and ASPA.
Work Experience: April 15, 1984 to September 28, 1996
Information Technology Specialist, GS 05 to GS 13
FAS Office of the Chief Information Office
Arlington, Virginia 22202
Immediate Supervisor: Mark Zenon, 703-***-****
Position Duties: The duties of this position ranged from a Computer Programmer Analyst
trainee to the Program Manager for the Procurement Module. My specific work included writing and maintaining application programs, Database Administration duties, research and analysis for application issues and system issues, customer support, and training.
Work Experience: October 19, 1970 to April 14, 1984
Various positions in the United States Army, District of Columbia Army National Guard, Federal
Bureau of Prisons, and GSA’s Furniture Center.
Education:
George Washington University
Masters Certificate in Information Technology Project Management
Fairmont State College
54 credit hours in Business Management
University of Washington DC
45 credit hours in Business Management
United States Army
Advanced Leadership
Jordan Matthews High School
Siler City, North Carolina
Emphasis on the following with four decades of experience
COBOL Application Development and Maintenance
Work Flow Language, WFL, Development and Maintenance
Data Management System, DMS, Development and Maintenance
Business Analyst collaboration to determine requirements
Strong Oral and Written Communication
Project and People Management
Emphasis on Business Analyst roles
As a business analyst my primary duty was to use subject matter expertise, data review, and
code review to create detailed requirements for the modernization team including the customer.
The customer consisted of the stakeholders in the business units and the IT associates working as federal employees in GSA IT.
Contact this candidate