Administrative Data Entry & Records Specialist

ENASHIA ROBINSON

Seagoville, TX • 972-***-**** • *******.************@*****.***

Skills: Data Entry Administrative Support Documentation CRM Systems

Digital Filing Accuracy Verification Customer Service Technical Troubleshooting Google Workspace POS Systems Record Management

Compliance Workflow Coordination

Professional Summary

Detail oriented Administrative & Data Entry Specialist with experience supporting high volume operations, digital recordkeeping, customer communication, and remote workflow systems. Strong ability to manage multiple tasks, maintain accuracy, and ensure compliance across clerical, customer support, and documentation environments. Skilled in CRM tools, digital file management, and troubleshooting software and hardware issues.

Core Competencies (ATS Keywords)

● Data Entry & Data Verification

● Administrative Support & Office Operations

● Digital Filing & Document Control

● CRM Management (Customer Records, Case Notes)

● Email & Phone Communication

● Workflow Documentation

● Technical Troubleshooting

● Quality Control & Compliance

● Pattern Recognition & Labeling

● Google Drive, POS Systems, Inventory Systems

Professional Experience

Property Clerk — Dallas County Sheriff’s Department Dallas, TX Oct 2023 – 2024

● Entered, verified, and reconciled sensitive data with strict accuracy requirements.

● Processed official documents and maintained organized digital and physical records.

● Retrieved, classified, and labeled files based on detailed criteria.

● Researched and located documents to ensure correct issuance and compliance.

● Ensured confidentiality and adherence to departmental procedures. Customer Service Advocate — Taco Bell

Seagoville, TX Jan 2018 – 2021

● Operated POS systems with high accuracy and maintained transaction records.

● Troubleshot system errors and collaborated with IT support.

● Collected and analyzed customer feedback to identify patterns.

● Trained staff on digital tools and workflow procedures. Sales Specialist — Home Depot

Balch Springs, TX May 2025

● Documented special orders and maintained organized, clearly labeled aisles.

● Explained installation processes and ensured accurate customer information entry.

● Assisted customers with product selection and order documentation. Package Handler — FedEx

Dallas, TX Sep 2021 – 2024

● Followed written and verbal instructions precisely.

● Used warehouse systems to track, label, and organize inventory.

● Maintained compliance with safety and operational procedures. Education

Associate of Science, Business Administration

Dallas College – Eastfield Campus

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