Human Resources & Admin Support Specialist

Teresa Dominguez —Flores

Admin Support/Clerical

La Puente, CA 91746 +1-626-***-**** **************@*****.*** Professional Summary

Experienced Human Resources professional with over 15 years specializing in recruiting, payroll, employee benefits, and employee relations. Bilingual in English and Spanish, with proven expertise in onboarding, compliance with DOT regulations, and client coordination. Recognized for strong communication, customer service, and ability to manage confidential records and support diverse teams.

Work Experience

Client Coordinator

Innova Solutions - Hiregenics

March 2015 to Present

• Delivered high-quality customer service by addressing client inquiries and resolving issues efficiently

• Facilitated onboarding of new hires, ensuring a smooth transition and compliance with company procedures Admin Support Specialist

Adecco Employment Services Santa Fe Springs, CA

June 2004 to February 2012

• Screened and interviewed commercial drivers for various driving positions, improving candidate selection

• Entered applicant profiles in Custom Match System, streamlining recruitment processes

• Filled job orders for multiple companies in the Transportation industry, meeting client staffing needs

• Maintained all driver files to ensure compliance with DOT regulations

• Managed confidential records for Pre-Employment and Random Drug Testing, supporting regulatory compliance

• Submitted all new California drivers to the SAMBA program, ensuring legal requirements were met

• Ordered supplies as needed to maintain office efficiency

• Assisted drivers with payroll issues, resolving discrepancies promptly

• Submitted adjustments to payroll department to correct customer invoices, improving billing accuracy

• Assisted manager during quarterly audits, supporting compliance and operational integrity

• Interacted with customers and drivers daily, enhancing communication and service quality

• Answered phones, performed data entry, and managed filing to support administrative operations Personnel Clerk

Transport Drivers Inc Diamond Bar, CA

May 1989 to June 2004

• Served as direct liaison between client company, employees, and TDI departments for payroll, safety, and worker's comp

• Interviewed applicants for warehouse and security guard openings, improving candidate placement

• Coordinated with in-house departments on job orders, payroll adjustments, verifications, insurance, and employee inquiries

• Operated the Job Search Program on American Job Bank, expanding recruitment reach

• Handled EDD claims, ensuring timely and accurate processing

• Answered phones, performed data entry, and managed filing to support daily administrative functions Education

High school diploma or GED

Sierra Vista High School Baldwin Park, CA

September 1981 to June 1985

• General

Skills

Applicant Tracking Systems Payroll Processing Audit Support Records Management Regulatory Compliance

Additional Information

Authorized to work in the US for any employer

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