Human Capital & Payroll Administration Specialist
Resume:
OLUSOLA A. OLAYINKA (ACRE Certified, MBA, HND Marketing)
E-mail: **************@*****.*** Phone No: 424-***-**** PROFILE
A seasoned Human Capital Development for two decades and Employment Development Services professional with almost a decade of progressive experience in employment development, workforce training in supported employment, payroll administration, and personnel management. Highly skilled in program development, compliance, audits, documentation, and staff supervision within social services and disability support settings. Having a seat at the senior leadership table and hold management positions where expertise in human capital strategy, employment development, and service delivery drive organizational growth and compliance excellence. CORE QUALIFICATIONS
Human Capital Development & Workforce Planning
Employment Development & Job Coaching
Knowledge of Intellectual & Developmental Disabilities
Individual Service Plans (ISP/IPP)
Staff Supervision, Training & Performance Management
Program Development, Monitoring & Evaluation
Compliance, Audits & Documentation
Payroll, Compensation & Benefits Administration
Strong Problem-Solving & Decision-Making Skills
SUMMARIZED PROFESSIUONAL EXPERIENCE
ELITE SUPPORT INTEGRATED SERVICES – Glendale, California Director of Human Capital Development – October 2022 – Till Date
Provide strategic leadership and oversight for all human capital functions, including recruitment, onboarding, training, compliance, performance management, and employee relations.
Ensure full compliance with DDS, Regional Center, and licensing requirements, including annual documentation, audits, and ELRAPP submissions.
Develop, implement, and monitor staff training programs, including First Aid/CPR, behavior management, and mandatory annual certifications.
Oversee employee file management, documentation tracking, and corrective action processes to maintain organizational readiness.
Partner with executive leadership to align workforce strategy with organizational goals and service delivery outcomes.
Support employment service programs by ensuring qualified staffing, ongoing supervision, and professional development.
Lead internal reviews, address deficiencies, and implement corrective action plans to maintain compliance and quality assurance.
PEAK PERFORMANCE TRAINING INSTITUTE – Inglewood, California Employment Development Coach – Transition to Work Department - October 2018 – 2022
Supported individuals with varying degrees of intellectual disabilities in developing life, social, and employment skills.
Conducted job assessments, job matching, and ongoing job coaching in community-based employment settings.
Collaborated with employers and support teams to promote successful job placement and retention.
Assisted clients in setting and achieving individualized employment goals through structured planning and coaching.
Maintained accurate documentation, progress notes, and reports in compliance with program requirements.
ULTIMATE CARE - PERSONAL CAREGIVER - January 2018 – October 2018
Provided direct personal care services, including cooking, bathing, grooming, companionship, and mobility assistance.
Assisted clients with physical disabilities in transfers, ambulation, and daily living activities.
Transported clients to medical appointments, therapy sessions, and community activities.
Monitored medication schedules and provided reminders as required.
Maintained detailed client records and progress documentation. WORK ’n’ PROGRESS – El Segundo, California
Payroll / Administrative Officer - January 2018 – October 2018
Reviewed and processed employee timesheets and prepared payroll spreadsheets.
Maintained accurate employee records and administrative documentation.
Distributed staff paychecks and supported payroll reconciliation processes.
Assisted with staff supervision, performance evaluations, recruitment, and interview processes.
Developed and delivered staff training materials on human behavior, crisis intervention, and group dynamics.
HERITAGE BANK PLC – Lagos, Nigeria.
Team Lead, Compensation & Benefits - August 2011 – June 2017
Managed payroll processing and monthly salary payments using HR and financial software.
Computed and processed employee benefits, including bonuses, terminal benefits, insurance, and leave allowances.
Conducted payroll reconciliation and audit reviews.
Managed compensation surveys, budget monitoring, and benefits analysis.
Coordinated group life insurance, HMO plans, and employee welfare programs. OMEGA BANK PLC / SPRING BANK PLC / ENTERPRISE BANK LTD – Lagos, Nigeria. Business Development / Teller / Compensation & Benefits - March 2003 – August 2011
Managed payroll processing and monthly salary payments using HR and financial software.
Computed and processed employee benefits, including bonuses, terminal benefits, insurance, and leave allowances.
Conducted payroll reconciliation and audit reviews.
Managed compensation surveys, budget monitoring, and benefits analysis.
Coordinated group life insurance, HMO plans, and employee welfare programs. SOFT SKILLS
*Ethical Conduct *Friendly *Interpersonal Skills *Communication skills *Multitasking *Relationship Management *Conflict Resolution, *Emotional Intelligence *Decision-making *Teamwork *Risk Management *Highly Organized *Attention to Details, *People-Results-Process Driven *Fluent Written & Verbal Communication in English Language *Time Management *Active Listening * Negotiation *Problem-Solving *Collaboration *Creative Reports / Status *Team Management
*Leadership *Proactive *Flexible *Creative *Overcoming Objections * Passion *Innovation
*Vision * Strategic Thinking *Improvising *Documentation *Self-development *Public/Private Presentation, etc.
QUALIFICATIONS
ACRE Certification
Levy Adult School - Torrance, Los Angeles, CA
Medical Billing and Coding – 2019
Medical Terminology and Anatomy – 2018
Ladoke Akintola University of Technology – Ogbomoso, Nigeria Master of Business Administration (MBA), Business Administration (2012) Lagos State Polytechnic - Isolo, Lagos Nigeria
Higher National Diploma in Marketing - 2006
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
• ACRE Certification
• Heart saver Adult CPR/AED & First Aid Certification American Heart Association – Montclair, CA
• Crisis Prevention Intervention (CPI)
Beacon Hills Career Training
VOLUNTEER EXPERIENCE
• Culver City Senior Center, Los Angeles, CA
Assisted with meal service, daily setup, and facility maintenance for seniors. REFERENCES
On request.
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