Customer Service and Culinary Shift Manager

MAKALYN LOMAX

**** ***** ** **** *****, TX ****0 945-***-**** **************@*****.***

OBJECTIVE

Dedicated and versatile professional with a diverse background in customer service, culinary arts, and childcare. Seeking a challenging role where my skills in communication, creativity, and organization can contribute to a dynamic team environment.

EXPERIENCE

Shift Manager

Mcdonald’s- Fort Worth,Tx Nov 2024-June 2026

Provided exceptional customer service while efficiently handling cash transactions and orders.

Collaborated with team members to ensure a smooth workflow and timely service.

Building a Muscle memory through repetition, learning the rhythm of the station.

Cashier/Pizza Cook

Papa Johns-Garland,TX May 2023-Aug 2023

Provided exceptional customer service while efficiently handling cash transactions and orders with a friendly attitude.

Demonstrated proficiency in preparing high-quality pizzas according to company standards.

Collaborated with team members to ensure a smooth workflow and timely service.

Customer Service Representative/Design Apprenticeship

Wildly Creative Designs LLC March 2020-May 2023

Assisted customers with inquiries, orders, and concerns in a friendly and professional manner.

Actively participated in the design process, contributing innovative ideas and creative solutions.

Developed skills in graphic design software and gained hands-on experience in various design projects.

Concession Stand Worker-Food Prep and Cook/Cashier

Frisco Ruff Ryders Ballpark May 2021-August 2022

Operated concessions stand during events, efficiently serving food and beverages to patrons.

Maintained cleanliness and organization of concession areas to ensure a pleasant experience for customers.

Adapted to high-pressure situations and worked collaboratively with team members to meet customer demands.

Childcare Worker

A Creative Focus Childcare Center May 2022-August 2023

Provided nurturing care and supervision for children ages in a daycare setting.

Implemented age-appropriate activities and educational programs to support children's development.

Communicated effectively with parents and colleagues to ensure a safe and supportive environment for children.

EDUCATION

Winfree Academy Charter School April 2024

Earned High School Diploma EARLY with Honors and 3.7 GPA

SKILLS

Excellent customer service skills

Strong communication and interpersonal abilities

Creative problem-solving skills

Proficient in culinary arts and food preparation

Experience in childcare and child development

Attention to detail and ability to multitask

Proficiency in graphic design software [if applicable]

Ability to work effectively in a team environment and independently

LEADERSHIP

National Honors Society of High School Students

REFERENCES

Available Upon Request

Contact this candidate