Retail Visual Merchandising & Operations Leader
Resume:
Kimmie Petrocky
********@*****.***
**** * **** ***, *****, FL 33604
PROFESSIONAL SUMMARY:
Strategic Retail Leader with over 30 years of experience driving revenue growth through a sophisticated blend of operational excellence and high-impact visual merchandising. Expert in large-scale space planning, department remodels, and inventory optimization. Proven track record in translating corporate brand directives into localized visual stories that improve customer flow and conversion. Dedicated to mentoring high-performing teams and maintaining rigorous brand standards in high-volume environments.
CORE COMPETENCIES
Visual Strategy: Planogram Execution, Space Planning, Prop & Scenery Coordination.
Operational Leadership: P&L Management, KPI Analysis, Budgeting, Staff Training.
Inventory Expertise: Forecasting, Stock Flow Management, Shrinkage Reduction.
Customer Experience: Conflict Resolution, Store Duty Management, Loyalty
& Retention.
PROFESSIONAL EXPERIENCE
GLOBAL HOME FURNISHINGS RETAILER Tampa, FL Department Manager Nov 2021 – Jan 2026
Revenue Accountability: Directly oversaw a $6M high-volume department, managing all sales, stock flow, and visual standards. Remodel Leadership: Collaborated on a mulit-department remodel; designed floor layouts to optimize foot traffic flow and shopping ergonomics. Strategic Forecasting: Managed a complex 4-month forecasting cycle for new articles, ensuring 100% stock availability for peak seasons. Operational Excellence: Served as Store Duty Manager, overseeing total store operations, safety, and customer resolution for a high-volume flagship location.
Team Development: Led and coached a diverse team of associates, focusing on upselling techniques and KPI achievement. Additional focus on training and development of the team to achieve success.
LUXURY FURNITURE SHOWROOM Tampa, FL Showroom Manager June 2019 – Feb 2021
Visual Merchandising: Directed the aesthetic presentation of high-end furniture vignettes, ensuring lighting and furniture placement met luxury brand standards.
Sales Performance: Translated sales reports into actionable floor-set changes, resulting in improved sell-through of high-margin floor samples and aged inventory.
Business Operations: Managed store budgets, financial recordkeeping, and recruitment, maintaining a culture of "high-touch" service. TRAVEL RETAIL & SPECIALTY BOUTIQUES Tampa, FL Merchandising Manager April 2017 – Feb 2019
Strategic Execution: Collaborated with the General Manager to execute "Next Season" planning and floor sets across multiple diverse product categories. Compliance & Audit: Led regular store walkthroughs to ensure 100% execution of corporate directives and safety protocols. REGIONAL TOURISM & ATTRACTION RETAIL Tampa, FL Retail Operations Manager June 2011 – June 2016
Turnaround Success: Revitalized poor-performing stores by redesigning training programs and personnel structures, increasing per-capita spending. Brand Experience: Created a culture focused on "memorable experiences," increasing revenue through strategic impulse-buy placement. EDUCATION BA: Merchandising Management International Academy of Merchandising and Design – Tampa, FL
Major: Merchandising Management Minor: Visual Display
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