Operations & Production Manager - AI Automation

Jazzi T LoBue Raleigh, NC

919-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Results-driven Operations and Production Manager with over 10 years of experience leading high-performance teams in hospitality and food production. Skilled in team leadership, process improvement, and operational efficiency in fast-paced, high-volume environments. Proven ability to streamline workflows, implement AI-driven and technology-based systems, and maintain high standards of safety and quality. Experienced in leveraging data and automation to improve productivity, reduce waste, and enhance decision-making. CORE SKILLS

Operations Management • Process Improvement • Team Leadership • AI & Automation Integration • Data-Driven Decision Making • Quality & Safety Compliance • Budgeting & Scheduling • Customer Service • Technology Implementation • Financial Management • Google Workspace • Microsoft Office EDUCATION

North Carolina State University – Raleigh, NC

B.S. Agricultural Business Management, Minor in Animal Science December 2013 Johnson & Wales University – Charlotte, NC

A.A.S. Culinary Arts May 2015

PROFESSIONAL EXPERIENCE

Production Manager Videri Chocolate Factory Raleigh, NC July 2019 – Present

Oversee full-cycle bean-to-bar chocolate production with a focus on quality, consistency, and efficiency. Lead and train a team of seven employees; implemented quality control processes reducing waste and improving yield. Manage production schedules, inventory, and ensure compliance and food safety standards.

- Created and implemented new AI-assisted technology systems to address operational gaps, significantly improving efficiency and productivity.

- Used AI tools for data analysis and forecasting to optimize production scheduling and inventory management.

- Collaborated across departments to automate reporting and performance tracking, reducing manual administrative workload.

Lead Cook Aramark Café at Cisco Morrisville, NC July 2018 – April 2019

Directed daily operations for a team of two cooks serving 80 employees. Maintained HACCP compliance and ensured food quality and timing met corporate standards.

- Assisted in streamlining prep processes through technology-driven tools that improved turnaround and reduced food waste.

Office Manager Voyager Food Group Raleigh, NC

June 2017 – December 2018

Prepared payroll for 50+ employees and managed administrative operations across two restaurant locations. Supervised a team of 10, implementing systems to improve communication, organization, and recordkeeping.

- Integrated AI-enabled tools for scheduling, documentation, and payroll accuracy, improving administrative efficiency and reducing errors.

Chef Manager Bon Appétit, Pharm Phresh Café at Patheon Florence, SC November 2016 – May 2017

Managed operations for a 300-employee corporate café. Oversaw a staff of five, including scheduling, budgeting, and procurement. Ensured cost control and maintained compliance with HACCP standards.

- Introduced digital tools and automation systems to improve consistency, cost management, and reporting. Earlier Experience

Various roles including Cook, Server, and Bartender (2012–2016) at establishments such as The Fearrington House, Bon Appétit Marketplace, and Wild Wing Café. Built foundational skills in leadership, customer service, and operations within hospitality environments.

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