Accounts payable, receivable, receptionist, file clerk, buisness owner
Resume:
AE
ASHLEY E HAEHN
Professional summary
Highly successful Veterinary Technician with significant expertise in anesthesia, surgery and pathology in large and small animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service.
Proactive and detail-oriented professional adept at thriving in fast-paced environments while consistently delivering high-quality results. Possesses exceptional time management and communication skills, with a proven ability to quickly adapt to new challenges and learn new concepts. A collaborative team player who values hard work and fosters a positive work atmosphere, contributing to collective success. Committed to continuous improvement and achieving excellence in every endeavor. EXPERIENCE
Animal Emergency Clinic & Southern Hills Animal Hospital - Vet Tech Shreveport, LA
08/2024 - Current
● Managed phone communications and resolved client inquiries.
● oversaw appointment coordination.
Administered medications and treatments to animals under veterinary supervision.
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Assisted in diagnostic procedures, including radiography and laboratory testing.
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Educated pet owners on post-operative care and preventive health measures.
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Trained junior staff on proper animal handling techniques and clinic protocols.
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Collaborated with veterinarians to develop treatment plans tailored to individual cases.
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Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
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Processed new patients and updated client records with key information using standardized registration systems and encrypted
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*************@*****.***
Dubberly, LA 71024
Skills
● Clinical terminology expertise
● Skilled in Microsoft Office tools
● Proficient in Microsoft PowerPoint
● Cornerstone
● Prioritization and scheduling
● Commitment to professional standards
● Systematic filing
● Detail-oriented data management
● Patient monitoring
● Surgical assistance
● Team communication
● Physical examinations
EDUCATION
03/2021
Rasmussen College
Medical Billing and Coding Certificate:
Medical Billing & Coding
CCA eligible
12/2000
Northwestern State University
Buffington Vet Hospital - Vet Tech
Minden, LA
03/2023 - 08/2024
City of Springhill - Accounts Payable Clerk/Cemetery Springhill, LA
04/2021 - Current
Cameron Veterinary Hospital - Vet Tech/Groomer/office help Minden, LA
01/2021 - 04/2021
Mcmahen Vet - Vet Tech
Springhill, LA
databases.
Monitored vital signs and recorded patient data for ongoing assessments.
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Oversaw inventory management, ensuring availability of medical supplies and equipment.
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Implemented workflow improvements to enhance clinic efficiency and patient care quality.
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Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
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Contributed to team collaboration through effective communication and cooperation with colleagues.
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Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
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Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
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● accountable for recording and disbursing all expenses
● managing all cemetery plot sales and appraisals
● accountable for entering all data for occupational license/alcohol license
● coordinate phone inquiries and aid clients entering office Processed invoices and managed vendor payments to ensure timely disbursement of funds.
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Maintained accurate records of accounts payable transactions for financial reporting.
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● Assisted Veterinarian.
● Responsible for all animal treatment.
Responsible for charting all medical history in charts and in the computer.
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● Responsible for filing prescriptions.
● Answered phone calls/Took messages.
● Responsible for daily and weekly scheduling.
● Checked in and out clients.
Natchitoches, LA
Associate of Science: Vet Tech
03/2011 - 04/2015
National Home Care - File clerk/ Data Entry
Springhill, LA
12/2010 - 03/2011
Liberty Kennels - Owner/operator
Sarepta, LA
01/2006 - Current
● Assisted veterinarians with patients.
● Responsible for administering treatments to hospital animals.
● Responsible for updating medical history in the computer records.
● Responsible for filling prescriptions
● Answered phone calls and helped with client questions.
● Responsible for making appointments.
Organized and maintained confidential patient files to ensure compliance with healthcare regulations.
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Processed incoming documents efficiently, improving overall filing accuracy and retrieval times.
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Assisted in implementing electronic filing systems, streamlining document management processes.
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Trained new staff on file organization protocols and data entry procedures for optimal efficiency.
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Conducted regular audits of file systems, identifying discrepancies and implementing corrective actions.
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Managed daily operations of kennel facility, ensuring high standards of animal care and welfare.
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Developed and implemented training programs for staff to enhance service quality and operational efficiency.
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Established strong relationships with clients, fostering trust and loyalty through exceptional customer service.
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Oversaw budgeting and financial management, optimizing resources to improve profitability and sustainability.
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Monitored compliance with health regulations, ensuring a safe environment for animals and staff members.
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