ROBERTO MIGUELEZ
****************@*****.*** 720-***-**** www.linkedin.com/in/roberto-miguelez
PROFESSIONAL SUMMARY
Recent Full Sail University graduate with hands-on experience across production, printing, construction, and marketing. Skilled at managing fast-paced workflows, resolving problems under deadline pressure, and applying strong interpersonal skills built through daily teamwork and customer interaction and seeking to bring organizational and service-focused skills to a Fan Service Coordinator role centered on delivering a positive guest experience.
SKILLS
Service Coordination • Troubleshooting • Scheduling • Interpersonal Skills • Marketing & Media Project Organization • Time Management • Communication Skills • Teamwork • Workflow & Production Management • Reliability • Problem Solving
EXPERIENCE
PRESS OPERATOR / BINDER January 2000 - March 2017
Press Operator / Bindery Operator / Layout Stripper - Sullivan Bros. Printers, Hallandale Beach, FL.
●Operated multiple offset and digital printing presses to produce hundreds of jobs weekly, meeting tight production deadlines while maintaining quality standards.
●Managed bindery and finishing operations - cutting, folding, and binding - completing finished jobs with 100% accuracy and an error-free rate.
●Diagnosed and resolved production issues in real time and communicated daily with coworkers and supervisors to prioritize jobs and ensure accurate, on-time delivery for every client order.
STUDENT January 2024 - Present
Marketing & Media Full Sail University, Winter Park, FL
●Completed coursework in marketing, media, and sports marketing, including 9 applied campaign projects focused on fan engagement and brand strategy (see Projects below).
PROJECTS
305 FAMILIA FAN ENGAGEMENT PROGRAM — INTER MIAMI CF June 2026 - August 2026
●Developed a full digital fan engagement strategy ("305 Familia") for Inter Miami CF, including a SWOT/TOWS analysis, two SMART objectives, Claritas-based audience segmentation, and two data-driven personas built for an 18M-follower fan base.
●Mapped 6 technology-driven engagement tactics across customer journey maps, built a $258,000 program budget, and packaged a $525,000, 3-year sponsorship proposal with Sedano's Supermarkets featuring two co-branded activations.
MIAMI MARLINS / CARNIVAL SPONSORSHIP PROPOSAL July 2026 - August 2026
●Authored a full sponsorship proposal pitching a 3-year, $1.2M 'Pillar Partner' agreement between the Miami Marlins and Carnival Corporation, including three-tiered packages ($450K-$2.5M) and an estimated 1.39x ROI.
●Designed three branded in-game activation concepts, expected to generate 90,000+ direct fan impressions and 2,187+ branded broadcast moments per season, backed by research citing 14 industry sources.
DOLPHINS DEN VIP EXPERIENCE February 2026 - March 2026
●Planned a full-day VIP fan experience storyboard for 3,500+ attendees, including hospitality operations, fan activity, and a 12-scholar youth scholarship program funded by $201K+ in estimated net proceeds.
●Built a $150,000 presenting-partner package for a corporate sponsor and mapped a 6-week, 5-platform digital campaign targeting 2.5M social impressions and a 20,000+ entry UGC contest.
EDUCATION
Bachelor of Science in Business (B.S.) - Sports Marketing & Media Concentration October 2026
Full Sail University, Winter Park, FL
High School Diploma September 1995
Hialeah Senior High, Hialeah, FL.