Operations & Administrative Leadership Professional

LAREACE CARR

*******@*****.*** 615-***-**** Murfreesboro, TN

OPERATIONS & ADMINISTRATIVE PROFESSIONAL

Impact-oriented operations leader with 8+ years of progressive experience in operations management with a concentration in finance and human resources. Proven expertise in optimizing processes, and enhancing workplace efficiency to support planning, prioritization, and execution of key initiatives while building cross-functional, scalable systems STRENGTHS AND EXPERTISE

Contract Compliance • Cross-Functional Leadership • Employee Life Cycle Budget Development • Policy Creation & Oversight • Change Management Facilitation PROFESSIONAL PROFILE

National Healthcare for the Homeless Council, Nashville, TN Senior Manager for Administration & Operations 2023 – 2025

• Translated strategic priorities into operational plans, timelines, and accountability structures.

• Spearheaded end-to-end implementations of new systems, including a HRIS while keeping projects on schedule and mitigating risks.

• Directed benefit open enrollment process including partnering with broker resulting in a 22% cost savings.

• Oversaw operations for finance, HR, administration and compliance ensuring policies were effective and compliant leading to a 40% reduction in payroll errors.

• Led the transition from a centralized office to a distributed workforce while successfully maintaining continuity of operations.

• Managed vendor sourcing, contract negotiations, materials procurement, company assets and software licenses.

• Revised legacy employee handbook policies and drafted SOP’s for key human resource workflows, significantly reducing onboarding time. Belmont University, Nashville, TN

Administrative/Budget Manager 2016 – 2022

• Executed in-depth, data-informed reporting to evaluate efficacy of current programs to steer future programming.

• Managed 5 unrestricted budgets and 7 restricted budgets totaling 19 million dollars.

• Collaborated with accounting & finance to implement a new accounting and procurement platform and facilitated ongoing trainings for staff.

• Developed focus teams to foster interdepartmental collaboration and to align departmental procedures.

• Lead and supported team of 8 operations and administrative support staff.

• Actively sought opportunities to diversify vendor pool creating advantageous external partnerships on par with organizational goals achieving a 32% annual cost savings. Elite Sports Medicine and Orthopedic Center, Nashville, TN Precertification Manager/Finance Coordinator 2012 – 2016

• Cultivated key relationships by partnering with hospital administrators, private sector physicians and directors of ambulatory facilities.

• Provided administrative and financial support for office of 12 surgeons including insurance verifications, patient payment plans, and physician credentialing.

• Researched financial trends, analyzed company policies and implemented new processes to meet and exceed quarterly targets.

• Established key performance indicators enhancing monitoring and reporting process across departments.

• Proactively consulted with office staff, management, and other key stakeholders regarding trends, polices, processes, and procedures to capture maximum revenue for services. PERSONAL CHARACTERISTICS

• Exceptional communication skills: credible, persuasive, and clear in both oral and written presentation

• Independent approach: proactive, self-motivated, and self-monitored, proficient at follow- up and follow through

• Strong foresight: anticipates needs and offers feedback to effectively utilize time and resources

• Impeccable integrity: demonstrates strong confidentiality, discretion, and judgement

• Flexible: easily adapts to change and welcomes new challenges

• Transparent style: open agenda, enjoys feedback, welcomes discussion and collaboration

• Respectfully aware: believes that the complex and rich identities of all individuals should be acknowledged, valued, and sustained through education and demonstrated through personal actions

CORE COMPTENCIES AND TECHNICAL SKILLS

MS Office Suite • Mac Operating Systems • Google Suite • Zoom Platform • Banner Finance Systems • Asana Project Manager • Trello Work-Flow Management • Concur Expense Management Software • Adobe Software • Paylocity • ADP • Adobe • Monday Project Management • Canva • Monday.com Project Manager

EDUCATION

Tennessee State University, Bachelor of Science, Arts & Sciences

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