Administrative Assistant & Data Entry Specialist

CHRISTY SHEPHERD

**** ****** **. ************, ** 46237

****.*********@*****.*** 317-***-****

A team-focused, versatile, and highly skilled Administative Assisant ready to join your team. Consistently conveying a positive attitude in challenging situations while always maintaining the highest level of integrity. Exceptional organizational skills, and the ability to handle a variety of responsibilities with professionalism

AREAS OF EXPERTISE

•Ability to handle multiple projects and priorities simultaneously

•Proven ability to plan and coordinate work environments

•Identify and implement schedules to achieve organizational objectives

•Mastered multiple areas of Microsoft Office including Word, Excel, Outlook, Access,SAP, and QuickBooks

•Outstanding team leader with exceptional communication and interpersonal skills that support strengths in forging positive working relationships with associates, customers, and senior leaders

•Highly ethical standards in working with confidential information

PROFESSIONAL EXPERIENCE

ARCHDIOCESE OF INDIANAPOLIS

Data Entry and Gift Processing Specialist (03/2021 to 02/2026)

•Enter pledges and payments into the database. Ensure accuracy of all gifts.

•Meet expectations and deadlines.

•Oversee and route account maintenance information for entry and filing.

•Assist with the depositing of Stock, IRA and other similar gifts via the remote scanning system

•Assist with account maintenance entry.

•Answer telephone calls pertaining to campaign questions and perform the necessary

research to provide pertinent and timely information to donors and parishes.

•Reconcile campaign and event pledges and payments, including credit cards, ACH, web,

employee deductions and employer matching gifts, and prepare deposit for accounting.

•Maintain an accurate and timely filing system for gift information including intention

cards, transmittal forms and data correction sheets.

Key Contributions:

•High proficiency in using appropriate computer software; Microsoft Excel, Microsoft Word and Raiser’s Edge database management software are desired.

•Excellent interpersonal skills, working well with a team as well as independently while interacting effectively and compassionately with donors and staff

•Highly ethical standards in working with confidential information Ensuring the safety of all financial data.

•Ability to handle confidential information related to department operations

BALDWIN & LYONS, INC.

Systems Coordinator (04/2012 to 03/2020)

•Run quarterly reports for department productivity

•State compliance reporting for WC

•Assist Loss Prevention and Safety Services Field Representatives with gathering information for onsite, phone, and desktop reviews

•Instrumental in development of the Loss Prevention and Safety Service’s RCT program

•Order and rate Motor Vehicle Records

•Create and distribute Motor Vehicle Record Memos for the Underwriting Department

•Input data into the company database and generate required reports

Key Contributions:

•Strong administrative analytical and organizational skills

•Ability to handle confidential information related to department operations

•Assist with maintaining the day-to-day operations of the Loss Prevention and Safety Services department

•Set up, plan and coordinate travel and training classes for individual and group functions

Claims Representative (04/2012 to 02/2014)

•Answered inbound claim calls

•Entered data into the SIMS system and ordered required police reports

•Paid related claims

•Maintained and updated claim and insured information in Mainframe

•Tasked with training new associates and developed departmental training manuals

•Implemented and coordinated special projects, staff, and resources

•Prepared and/or supervised the preparation of management reports

Key Contributions:

•Entered payments in the accounting software program while maintaining accuracy

•Worked independently with minimal supervision

•Strong administrative analytical and organizational skills

•Handled confidential information related to department operations

OFFICE PRIDE, INC.

Executive Assistant (03/2010 to 01/2011)

•Accounts Receivable, Bank Reconciliation

•Daily use within the Microsoft Programs

•Responds to issues that may not be addressed by established policies or procedures

•Organize, set priorities and, works independently with minimal supervision

Key Contributions:

•Handles confidential information related to department operations

•Maintaining the day to day operations of a company that sells/buys Franchise companies

•Set up, plan and coordinate training classes of all sizes

•Inputting payments in our accounting software and maintaining accuracy

SENTINEL OFFENDER SERVICES/SENTRAK

Branch Manager (4/2009 to 7/2009)

•Analyze and organize operating practices/procedures

•Recommend solutions of administrative problems

•Develop policies, procedures, and methods for new office forms

Key Contributions:

•Manage branch operations by directing and coordination activities consistent with established company goals

•Following directions set by the Regional Operations Manager and implements programs to ensure attainment of business plan for growth and profit

Case Manager (04/2008 to 04/2009)

•Supervise inmates on pretrial release by the Marion County and District Courts as an alternative to traditional incarceration

•Provide case management by handling all program daily duties from equipment installation (Electronic, Alcohol and Global Positioning monitoring systems) to report processing (with daily reports to agency/correctional personnel for non-compliance processing)

Key Contributions:

•Perform monitoring related duties, including installations and basic maintenance

•Prepare and maintain records and case files, including documentation such as clients’ personal and eligibility information, narratives of clients contacts, and relevant correspondence

MARION COUNTY SUPERIOR COURT AND PROBATION

Support Staff (05/2005 to 4/2008)

•Under direct supervision, assists professional staff in providing probation services by performing intake procedures for clients

•Performed routine data inquiries, extractions and entries in local and state law enforcement computerized databases

Key Contributions:

•Perform review of files making sure all paperwork is present and notify court runner if additional paperwork is needed

•Responsible for comparing and making sure the probation order, judgment of conviction and court minutes to determine all special conditions/orders

EDUCATION

Associate Degree in Criminal Justice

Ivy Tech Community College, Indianapolis, IN

Contact this candidate