Assistant Manager and Customer Service Pro

Alisha McKnight

Assistant Manager

Columbus, GA +1-706-***-**** ***************@*****.***

Professional summary

Assistant manager with experience supporting daily operations, helping customers, handling cash, and keeping fast-paced workplaces organized. Background includes team support, guest service, cleaning, and caregiving. Brings strong communication, time management, and customer service skills from restaurant, housekeeping, and home care settings. Work experience

Assistant Manager

Golden Donuts Columbus, GA

August 2020 to May 2025

• Supported daily store operations in a fast-paced restaurant setting.

• Handled cash transactions, order taking, and guest service needs.

• Assisted with upselling, team support, and organized front-end workflow.

• Helped maintain clean work areas and followed safe work practices.

• Managed customer concerns with professionalism and clear communication. Housekeeper

Kay's Cleaning Service Columbus, GA

December 2012 to March 2017

• Maintained clean and tidy rooms to create a welcoming environment.

• Completed dusting, vacuuming, mopping, and linen changes efficiently.

• Followed high cleanliness standards while managing time across assignments.

• Kept supplies organized and supported smooth daily cleaning routines. Caregiver/Sitter

Private Client Tacoma, WA

August 1998 to November 2001

• Assisted a client with bathing, meals, laundry, and bed making.

• Supported doctor visits and helped with medication pickup needs.

• Maintained a safe, clean, and comfortable home environment.

• Provided dependable care while communicating respectfully with the client. Education

GED

Tacoma Technically College

December 1999 to February 2000

Skills

Customer service Cash handling Order taking Guest services Store operations Team support Time management Cleaning Residential cleaning Home care Languages

English - Conversational

Certifications and licenses

Driver's License

Non-CDL Class C

Contact this candidate