Bank Teller and Technical Troubleshooting Shift Leader

Dylan Davis

Bronx, NY ***** +1-229-***-**** **************@*****.***

Professional Summary

Versatile professional with experience in banking, retail management, and technical troubleshooting. Skilled in customer service, cash handling, and hardware support, including banking software and cash recycling machines. Adaptable and quick to learn, with proven ability to support diverse teams and industries. Work Experience

Shift Leader

Walgreens Bronx, NY

April 2026 to Present

Bank Teller

Georgia's Own Credit Union Americus, GA

October 2023 to December 2024

• Collaborated with retail cash exchange operations and managed transactions using Tranzact and DNA banking software, ensuring accuracy and efficiency

• Operated Cash Recycling machines (CTRs/TCRs) and resolved internal hardware issues by applying IT troubleshooting skills, minimizing downtime

Assistant Manager

Dollar General Ellaville, GA

October 2022 to October 2023

• Assessed customer needs and provided guidance to ensure the store was customer ready, driving sales and enhancing the shopping experience

Warehouse Associate

Shiver Lumber Company Americus, GA

July 2021 to October 2022

• Assisted customers in locating materials and efficiently loaded materials into vehicles, improving customer satisfaction

• Performed daily cleaning routines for assigned areas, maintaining a safe and organized warehouse environment

• Operated forklifts as needed to support warehouse operations and ensure timely order fulfillment Utility Worker/Production

Interfor Preston, GA

February 2021 to June 2021

• Executed utility duties across production, including tying down product-loaded train cars and paper-wrapping product orders, ensuring secure shipments

• Maintained cleanliness through regular housekeeping tasks, supporting a safe and efficient production environment Sentricon Technician

Arrow Exterminators Warner Robins, GA

November 2018 to February 2019

• Scheduled and confirmed annual service appointments with customers, ensuring timely termite protection maintenance

• Inspected and evaluated all termite stations on-site, assessing activity and quality to provide effective pest control solutions

Education

GED

Central Georgia Technical College Warner Robins, GA 2018 to 2018

Skills

Client communication Typing Team leadership Customer inquiry handling Leadership Organizational skills Retail management Microsoft Powerpoint Microsoft Word Marketing Packing Google Docs Attention to detail Writing skills Cash Recycler operation Manufacturing Financial concepts Administrative experience Communications Operations management Client acquisition Math Computer operation Hospitality Appointment scheduling Teamwork Accounting and finance experience Banking software (Tranzact, DNA) Retail operations Microsoft Office Forklift Certification Internal communication Sales Operations Community engagement Office management Warehouse experience Picking & packing Hardware troubleshooting Phone etiquette Website management Account analysis Technical support School experience Microsoft Outlook Client interaction via phone calls Customer service Assistance experience within finance industry Problem-solving Forklift Microsoft Excel 10 key typing Order picking Writing press releases Inventory management Management Accounting support Office experience Accounting software English Data entry Record keeping Proofreading Languages

English

Certifications and Licenses

Driver's License

CompTIA A+

Actively Working on obtaining this certification with Penn Foster University. Additional Information

Authorized to work in the US for any employer

References:

"Mo" Wilson - 229-***-****

Melinda Myrick - 229-***-****

Crystal Turner - 229-***-****

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