Veterinary Receptionist and Customer Service

Karla Aguilar

Fort Lauderdale, FL 333**-*-***-*** 6730 **************@*****.***

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Work Experience

Front Desk Receptionist

Weston Road Animal Hospital Weston, FL

October 2025 to May 2026

Veterinary Receptionist

Provided friendly and professional customer service to clients in a busy animal hospital environment. Scheduled and confirmed appointments, answered and directed phone calls, greeted clients and their pets, and assisted with check-in and check-out. Managed patient records, completed paperwork, processed payments, and maintained accurate client and pet information. Communicated with veterinarians and technicians regarding appointments and client concerns. Kennel Worker

Weston Road Animal Hospital Weston, FL

October 2025 to April 2026

Fed, walked the dogs every 2 hours, Gave medications to need pets if required, helped the vet techs with clients in rooms if needed to get blood work done or nail trim, Cleaned and disinfected after them. Host/Server/Busser

Ford's Garage Plantation, FL

November 2023 to August 2024

welcomed in guest, seated them at they’re table, helped served when needed or bus tables, did food running as well, cleaned and disinfected areas

Receptionists

Teacups, Puppies and Boutique Fort Lauderdale, FL March 2022 to December 2022

Coordinate Schedule, meetings and answer phone calls Greeted members and non-members

Put in orders and maintained office supplies and clerical tasks Sold puppies

Worked for humane society of broward county took dogs out to play and fed and walked them and cleaned up after them, My love for dogs is extremely huge it breaks my heart to ever see them out int he streets that i always find a way to help them as well

Craft Pizzeria Companies

Pizza Craft Cocktail bar Fort Lauderdale, FL

December 2021 to November 2022

Communicated with customers and team members to solve problems. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels. Assisted customers by answering questions and fulfilling requests. Processed both cash and card purchases.

Education

High School Diploma

South plantation High School Fort Lauderdale, FL June 2021 to June 2021

Upper secondary education

Skills

Self-directed learning Pet care Kennel experience Heavy lifting Animal restraint Animal feeding Bilingual Animal physiology Restocking Write, fluently) Public speaking Dog handling Law office Bussing Organizational Team leadership Phone answering Appointment scheduling Restaurant experience Merchandise Attention to detail Animal care Sanitizing surfaces Banquet table settings Teamwork Organizing storage areas Microsoft Excel Dog handling Dog care Animal enclosure cleaning setup English and Spanish speaker ( Read, Administrative experience Receptionist experience within education industry Typing Good with time management Attention to detail Fine dining skills Greeting customers Driving Guest services Microsoft Word Childcare Dining area Medication administration Clear verbal communication Managing clients in a customer support role experience Cleaning Multi-line phone systems Computer operation Customer service Customer service Pet medication administration Customer support English Animal watering Pet sitting Spanish Cleaning Animal handling Greeting customers Languages

English

Certifications and Licenses

fear free

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