Patient Access & Direct Care Specialist
Resume:
Creston, IA
Creston, IA
Amanda Preston
Professional Summary
Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Skills
Customer service Years of fast paced environments
Responsible Reliable
Loyal Hardworking
Positive attitude Team player
Organized Passionate
Experience
Patient Access Representative
Greater Regiona Medical Center
Greeted and admitted patients and caregivers upon arrival. Managed pre-admitting and admitting of patients at busy facility. Collected and secured cash payments for patients' co-payments and additional financial obligations.
Handled advanced directives, powers of attorney and advanced beneficiary notices. Received and processed visitors' complaints to help improve hospital services. Screened calls from patients and loved ones to help callers reach correct extensions. Registered patients, routed documentation and escorted individuals to procedure locations.
Connected with insurance companies to verify details and process billing. Helped patients obtain necessary services to meet healthcare needs. Organized documents and data for prompt digitizing, keeping the organization's records accurate with the latest information.
Reviewed physical and digital records to identify and correct inaccuracies. Maintained good working relationship with co-workers and management. Kept work area organized and clutter-free.
Direct Care Professional
New Horizons
Supported level of care to enhance patient health, safety, dignity and contentment. Transported individuals in personal or company vehicle for community outings or scheduled appointments.
401 West Iowa Street, Lenox, IA 50851
*****************@*****.***
May 2019 Apr 2021
Creston, IA
Jun 2016 May 2019
Kent, IA
Administered medications and set up reminders for clients in alignment with medication administration record.
Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs. Performed routine housekeeping, including making beds, doing dishes and sweeping. Observed self-administration of medications to adhere to medication regimen. Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
Advised clients on proper self-care, personal hygiene and other important topics affecting their personal wellbeing.
Provided companionship throughout day, engaging clients in conversation and activities. Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
Transported clients to doctor's offices and grocery stores. Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Participated in staff meetings and in-service trainings to keep abreast of new company developments and protocols.
Assembly Line Worker
Bunn O Matic
Rotated through different positions to keep the team working efficiently and meet all production targets.
Scrutinized materials prior to assembly for defects or non-conformances to specifications. Consistently reviewed blueprints and work orders to complete accurate work. Checked the quality of completed products and component materials to comply with manufacturing specifications.
Counted quantity and inspected completed workpieces to record daily production data. Checked stock to determine inventory level and placed and expedited orders for supplies to maintain inventory.
Sorted and placed materials on racks and shelves according to predetermined sequences. Planned and paced work to meet daily and weekly project or production goals. Operated equipment according to manufacturer instructions and safety requirements. Followed OSHA safety protocol in manufacturing and assembly line duties. Animal Care TechnicianAnimal and Day One
Iowa Select Farms
Monitored sows and piglets daily and insured quality care for every day vital needs such as; feedings/proper water flow, air quality, and proper temperature control of the animals crates
Completed daily logs on animal conditions and wellness. Completed routine and seasonal vaccinations to protect animals from communicable diseases.
Decontaminated rooms and equipment to prepare for new animals. Cleaned animal cages and provided fresh food and water. Aug 2013 Jun 2016
Lenox, IA
May 2012
Lenox, IA
Creston, IA
Treated sick and injured animals with basic care and called in veterinary professionals to obtain more complex treatment.
Checked animals visually and with physical examinations to record age and gender and verify the correct tagging.
Inspected animals regularly to identify injuries and diseases in need of care. Aided in preventing and controlling the spread of disease in the facility and arranged for treatment of diseased or injured animals.
Weaned piglets
Processed piglets
Monitored farrowing sows and aided with the birthing process Placed piglets with foster mother when needed
Universal Worker
Vintage Park Apartments
Promoted independence to help clients accomplish basic daily living skills. Performed household chores to promote cleanliness, safety and livability. Worked under RN supervision to support resident care plans. Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles. Assisted clients with bathing and dressing to promote good personal hygiene. Performed routine housekeeping, including making beds, doing dishes and sweeping. Provided companionship throughout day, engaging clients in conversation and activities. Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
Conducted walking rounds and med cart counts with previous and oncoming shifts. Administered medications in accordance with physician orders and recorded distribution. Documented vital signs to track medical symptoms and the progress of treatments. Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs.
Education
Lenox Community Schools
Graduated highschool and made the A honor roll
Graduated with a 3.0 GPA
Animal Science
Southwestern Community College
Completed a semester of college for Animal Science degree Languages
English, Native
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